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Work Background
AmerisourceBergenDirector of Dev Ops CoC
Feb. 2018 - May. 2023Chesterbrook, Pennsylvania
Snack StreetVice President of Information Technology
Sep. 2016 - Sep. 2017HoustonLead all IT initiatives for this exciting, new retailer. Responsible for full end to end technology selection and implementation, including: Corporate systems (payroll, phones, HRIS), Infrastructure, Merchandising and customer facing systems (POS, eCommerce).
Academy Sports & OutdoorsSr. Director, Omnichannel Technology
Apr. 2011 - Sep. 2016Champion and execute the Technology Omnichannel roadmap by integrating online, offline, and mobile capabilities to create a truly seamless and faster shopping experience. Manage all aspects of strategy/execution, development, operations, and support of systems (ecommerce, order management, product fulfillment, product content management, mobile, cloud, tax and shipping, point-of-sale). Drive development of new technology vision and roadmaps. ■ Empowered launch of new online sales channel and rapid ecommerce business growth. ■ Delivered innovations previously considered “impossible” using current POS including digital receipts, mobile POS, and lookup receipts by credit card. ■ Architected fulfillment strategy (“Shared Inventory”) and "Ship From Stores" system to enable inventory ecommerce sourcing and order fulfillment from brick-and-mortar distribution centers. ■ Change leader for organizational transformation through introduction of Agile product development methodology to enable fast-paced delivery organization. ■ Fostered accountable, customer-focused, collaboration-based culture and empowered teams. ■ Sped time-to-market for technology delivery from release every 6 months to at least 1x per month, to quickly deliver business value, reduce project delays, and ensure on-budget rollouts. ■ Spearheaded infrastructure migration to cloud services as the future vision for digital interactions, positioning company on the leading edge of retail cloud adoption. ■ Led cross-functional business and technology teams to launch solution in 6 months. ■ Conceptualized and executed customer-focused mobile solution to rescue sales in instances of sold-out products (common retail problem that historically causes customers to leave unsatisfied). ■ Delivered mobile technology to serve as full credit/debit cash registers to generate higher sales, increased customer satisfaction.
Collective Brands, Inc.Group Manager, eCommerce Strategic Initiatives
Apr. 2008 - Apr. 2011Directed development for ecommerce platform across 7 brands operating worldwide. Led build-out of development organization (offshore and onshore resources). Managed roadmap development, digital strategy, tactical execution, global brand launches, and ecommerce platform support. Tapped to create common ecommerce platform for Payless and Stride Rite following corporate M&A. ■ Drove development of first-in-kind, ecommerce framework capable of running multiple websites, empowering economies of scale while delivering unique presence for each brand. ■ Slashed per-site deployment costs and enabled rollout of entirely new website in 3 months (with launch of additional 6 sites in 2 years for multiple brands). ■ Leveraged multi-tenant site into new functionality enabling existing brand sites to launch region-specific settings as part of campaign to create digital sales channel in Europe. ■ Launched first site (integrated with B2B fulfillment center) in 6 month with future rollouts in 3-month cadences, fueling expansion of CBI brands into Europe. ■ Championed and instilled Agile methodology into software development lifecycle (SDLC). ■ Built onshore/offshore development processes and drove continuous improvements in software development. ■ Cut variance on budget/timeline from +/-20% to as low as +/-5%, evidence of overall stabilized project health. ■ Enabled IT to shorten time-to-market for new websites from ~7 months to 3 months while meeting tight budgets. ■ Garnered team recognition during annual corporate awards for ability to deliver business value to market. ■ Partnered with other technology executives to architect virtual development environment and model optimized for both onshore and offshore resources, enabling rapid delivery of IT projects at lower cost. ■ Recognized with CBI Award of Excellence as first manager in the company to go offshore. Program served as offshore resourcing model for other IT groups within CBI.
Bright Tiger LLCDirector Information Technology
Mar. 2006 - Jan. 2008Architected technology vision/roadmap and directed tactical execution. Sourced technology and managed direct reports and contractors. ■ Pioneered industry-first innovation with doctor-patient and self-help mobile applications that continuously collected real-time data from patients. ■ Led development of innovation that has been replicated in numerous current-day success stories for mobile technology in healthcare.
Kansas State Department of EducationSr. Developer
Jan. 2004 - Jan. 2007Project Management, Architect, Developer
Multi ServiceProgrammer Analyst
Jan. 2001 - Jan. 2003
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