Health CatalystDirector of Customer Success
Feb. 2022 - Dec. 2022In my role as Director of Customer Success, I focused on building meaningful connections between clients, technology, and teams to transform how healthcare organizations deliver care. Leading a talented group of Customer Success Managers, I fostered collaboration and trust, ensuring clients felt supported and empowered throughout their journey. Acting as a bridge between vendors and clients, I brought together diverse perspectives to create innovative solutions that addressed real-world challenges. By aligning strategy, operations, and technology, I helped organizations unlock the full potential of their EHR systems, fostering deeper engagement and long-lasting partnerships.