Carolina HerreraSales Associate
Jun. 2018 - May. 2019Barcelona, Cataluña, España• Assisted customers by providing exceptional customer service with prompt, efficient and courteous service.
• Analysed and properly processed product returns, provided customers with finding alternative merchandise to meet needs.
• Guided cross-sells and upsells based on customers’ interests and tastes to drive additional store revenue.
• Maintained up-to-date product knowledge and information on the brand and product lines.
• Performed daily department tasks including stocking, creating displays, remerchandising,
pricing, inventory control and processing transactions.