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Work Background
Product Expert Virtual Accounts
BNP Paribas Fortis (Freelance via Innova Solutions)Product Expert Virtual Accounts
Aug. 2024 - Dec. 2024Brussel, Brussels Hoofdstedelijk Gewest, BelgiëAs a Product Expert in Virtual Accounts for Corporate Banking, I focused on developing and managing virtual account solutions tailored to corporate clients. I created and implemented strategies that met specific client needs while providing insights on features such as account hierarchies, transaction allocation and liquidity management. I helped customize virtual account structures to optimize liquidity management and cost savings. Additionally, I worked with various bank teams to enhance our Virtual Accounts offerings and improve payment processing. Staying updated on industry trends was crucial to ensure our solutions remained competitive. I also provided guidance on regulatory compliance and risk management, assisting in the integration of Virtual Accounts solutions with other banking services for a seamless client experience. Ultimately, my goal was to deliver innovative solutions that enhanced cash management efficiency for our corporate clients.
Customer Journey Expert
INGCustomer Journey Expert
May. 2023 - Dec. 2023Brussels Hoofdstedelijk Gewest, BelgiëAs a Customer Journey Expert, I'm dedicated to enhancing satisfaction and loyalty for the Privalis segment. We strive for seamless digital interaction so our clients have positive impact on their clients lives.
Business Management Consultant
Business Life SchoolBusiness Management Consultant
Apr. 2023 - Mar. 2024Antwerpen en omgevingAs a Business Management Consultant, we provide objective advice on the management, organization and structure of SMEs in Flanders. We work as a confidant and guiding expert for business leaders who have completed the Business Management Program (BMP) training track at Business Life School. We expose the pain points and advise concrete step-by-step plans and solutions for optimizations in the field of leadership, management, marketing, sales, coaching, communication and personnel policy.
Freelance Consultant
AxuplanFreelance Consultant
Jan. 2021 - Mar. 2023BelgiëAs a business owner you want to concentrate on what you do best: your business, your actual field of expertise. But one can feel overwhelmed with all the additional aspects of owning a business: Finance, Accountancy, Inventory Planning... That is where we can help. Axuplan combines entrepreneurs with experience in Management Consultancy, Banking and Accountancy. We can help you with the financial as well as non-financial aspects of your business. This covers a very broad range going from Accountancy, Sales, Implementation and Customer Support to e.g. Change and Document Management. Axuplan helps companies that are in need of help. Give us a call +32 468 136 682.
Senior PCM Manager
HSBCSenior PCM Manager
Feb. 2015 - Jun. 2018Brussels Area, BelgiumHaving joined HSBC during a very hectic period in 2015 – a lot of new deals in the market and a team member leaving the bank, I was able to pick up, turn around and manage to feel comfortable in the areas of Sales, Implementation and Client management. This also gave me the opportunity to successfully guide newly arrived colleagues in their PCM role and to participate in several European projects around e.g. PSD2 and GDPR. Sales, Implementation and Client Service of PCM product line Product Life Cycle, Operations, Legal (e.g. PSD2, GDPR…), Compliance
Sr Cash Management Consultant - VP
Société GénéraleSr Cash Management Consultant - VP
May. 2013 - Feb. 2015BrusselsContinuing my career at SocGen, I focussed more on treasuries of French corporate Clients. From a product point of view I helped SocGen in developing a new product line: notional pooling. My extended experience selling Bank Mendes Gans solutions in the nordics was very helpful here. International Sales of Payments and Cash Management solutions
Sr Payments & Cash Management Consultant
INGSr Payments & Cash Management Consultant
Oct. 2007 - Apr. 2013BrusselsSelling and implementing liquidity solutions focussed on Nordic Clients all over Europe has given me an in-debt knowledge of European and intercontinental payments systems, infrastructure and regulations as well as a deep insight into Customer needs. I worked with Clients in many different sectors and geographies mainly within the corporate size (>2 billion € turnover). International Sales of Payments and Cash Management solutions to a portfolio of Scandinavian corporate companies.
Manager Electronic Banking Consultancy
INGManager Electronic Banking Consultancy
Apr. 2005 - Oct. 2007BrusselsDuring a very interesting period where everybody was changing from offline to online technology, Managing Electronic Banking Consultancy at ING gave me the chance to coach the Belgian Electronic Banking Consultants in achieving the set targets. On top of that, it allowed me to work in an international environment. A comment from a colleague I worked with: ‘... I worked frequently with Jan in the field of Cash Management. Specifically I appreciated his enthusiasm and skills to introduce Working Capital Methodology towards the salesforce’. Functional sales management of the Belgian Electronic Banking Consultants: - Define & follow up national sales objectives - Sales coaching (e.g. monthly Sales coaching, introduction of Working Capital Methodology...) - Define job content, necessary knowledge and training - Organizing sales and informative meetings ​(e.g. Product introductions and updates...) - Organization of and giving trainings/workshops/brainstormings/... Process improvement Change Management ​(e.g. from offline to online technology and environment) Project Management
Channel Management Wholesale
INGChannel Management Wholesale
May. 2002 - Mar. 2005BrusselsEager to learn more about the IT-side I switched to Channel Management where I led e.g. a project developing a software tool enabling the Electronic Banking Consultants to have an overview of the subscriptions etc of a specific client. Another project I participated in, led out of Amsterdam, was the development of an online business banking tool with a European scope. Business Requirements Business Analysis Functional Analysis Project Management ...
Product Manager eBanking
INGProduct Manager eBanking
Apr. 2001 - Apr. 2002BrusselsAs Product Manager Electronic Banking at ING I had the opportunity to start up projects around e.g. XML and Payment Factory. Products hardly known at the time but very important within transactional banking now and for many years to come. I have always loved to explore and discover new opportunities and technologies turning these into concrete successes. Invent, define, realise new products & services (Payment Factory, XML...) Finetune and update existing products
Sr Electronic Banking Consultant
INGSr Electronic Banking Consultant
Sep. 1999 - Mar. 2001BrusselsInternational Account Management Electronic Banking: - Sales of banking software, services and solutions - Implementation/installation/training at clients’ premises throughout Europe - Increase, follow up and improve revenue on customer portfolio
Commercial Employee
INGCommercial Employee
Dec. 1995 - Aug. 1999Brussel en omgevingActive management client portfolio: - Sales of credits, investments, ... - Administrative processing

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Creative generalist, helping entrepreneurs concentrate on what they do best: their business
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