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Work Background
Esgobaeth Bangor DioceseRheolwr Prosiect ac Ysgrifennydd PCE | Project Manager and DAC Secretary
Aug. 2023 - Dec. 2024Bangor, Wales, United Kingdom
Esgobaeth Bangor DioceseRheolwr Prosiect Cadwraeth a Datblygiad | Conservation and Development Project Manager
Jan. 2022 - Aug. 2023Bangor, Wales, United Kingdom
Cadeirlan Deiniol Sant | St Deiniol's Cathedral, BangorClerc Lleyg Alto | Alto Lay Clerk
Jan. 2022 - Dec. 2024Bangor, Wales, United Kingdom
ReapitTechnical Consultant
Jan. 2022 - May. 2022
ReapitTechnical Business Analyst
Aug. 2020 - Dec. 2021Solihull, England, United Kingdom
ReapitTeam Lead (Conversion Development)
Apr. 2018 - Aug. 2020Solihull, West Midlands, United Kingdom
JET Software LtdJunior Technical Project Manager
Jun. 2017 - Apr. 2018Solihull, West Midlands, United Kingdom
WNA HealthcareSystems Engineer
Sep. 2016 - Mar. 2017Poole, Poole, United KingdomCombined development and project management role overseeing the updating and reimplementation of a bespoke database solution for booking and account management. Due to operational restraints, the project could not be completed in full but the following stages were delivered: • Update of RDBMS to current version and cleansing of data and structures to better reflect new processes. • Modularisation of the application code to allow easier updates in future. • Integration of system with various other bespoke and 3rd party solutions, including an SMS gateway, JasperReports, Google Maps, and Microsoft Exchange. • Full redesign of the UI/UX.
Alliance Medical LtdIT Project Coordinator
Oct. 2015 - Jul. 2016WarwickCoordination of various projects, including spearheading introduction of LANDESK IT Service Management system to optimise incident, request, identity, problem and change management throughout the business.
Monitoring and auditing departmental compliance with information governance and data protection policies with respect to the ISO27001 certification.
Writing Policy/Process/Procedure documentation and both high-level and technical proposals for potential departmental projects
Compiling costings, budget projections, schedules, resource plans and workflows for 'business as usual' (BAU) activities and core departmental projects, including producing reports using the SAP BusinessObjects framework.
Tracking existing projects and liaising with suppliers, contractors and project teams to ensure delivery in accordance with departmental schedules and business requirements, including re-prioritisation where required.
Supervising the work of the IT Administrator and acting as a central reference point for all department administrative matters. Key achievements:
• Delivered phase one of an implementation of LANDESK Service Delivery Management tool which included ITIL-compliant Incident, Request and Identity Management processes to streamline IT support provision and ease the audit process. • Prepared and delivered project documentation ready to go out to tender for a complex modernisation of our 50+ fleet of trucks all in various stages of standardisation.
• Delivered WAN link upgrades to Fibre-to-the-premises across a dozen static scanning sites and produced planning and costing for Fibre-to-the-cabinet upgrades to 30 further sites.
• Delivered upgrade of company mobile device fleet from out-dated Blackberry technology to Windows Phones.
• Delivered internal administrative aspects of several new site roll-outs.
• Delivered full procurement and deployment of equipment (including mobile communications) for 10 new mobile diagnostic scanning units.
Alliance Medical LtdIT Administrator
Jan. 2015 - Oct. 2015WarwickProcurement and deployment of IT stock and assets: arranging and tracking shipments; maintaining stock levels; maintaining list of standard equipment and ensuring new models approved at previous model's end of life.
Managing IT assets and mobile equipment across estate.
Processing invoices and monitoring support and supply contracts for equipment, telecommunications infrastructure, software and hardware.
Preparing reports and other documents on behalf of senior members of the department. Managing rotas and schedules. Other general administrative tasks within the department. Key achievements:
• Consolidated various asset registers post failed outsourcing into one complete IT Asset Register.
• Designed, developed and implemented a web-based database front-end to streamline and standardise Asset, Stock and Mobile Device Management along with IT Procurement and budgeting.
• Standardisation of IT business intelligence and management information reporting through single interface and application of basic statistical tools to data extracted.
• Reviewed and rewrote where necessary IT policy, process and procedure documentation.
Alliance Medical LtdPatient Administrator
Aug. 2013 - Dec. 2014WarwickGeneral administrative position covering wide range of tasks from call-centre customer relations to data entry in busy referrals management department. For last three months in position was tasked with supervising the work of the urgent referrals team.
Haileybury AstanaHead of Drama and Teacher of English
Aug. 2012 - Jul. 2013Astana, Kazakhstan
Haileybury AstanaYear 1 Teacher
Aug. 2011 - Jul. 2012Astana, Kazakhstan
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