Julia Grzella

German Trainer @Preply

HREducationTutorCustomer ServiceHelp Desk SupportCustomer Success ManagerClient Relations SpecialistChat SupportCustomer Care SpecialistService Quality ManagerAssistantAdministrative AssistantAdministrative SpecialistOffice Assistant🎓 StudentProject CoordinatorCopywritingProofreaderResearcherGraduate StudentTranslatorInterpretation SpecialistLanguage SpecialistBilingual Communications SpecialistScientist

I studied Political Science in my Bachelor and International Development in my Master degree at the University of Vienna. In this time I already made international experience during internships in Germany and Brazil and did a training in EU politics. Apart from that I started working in the Austrian Latin American Institute (LAI) in the costumer service department where I was also in charge of the public relations sector and Event management. I did this job for nearly four years. After my master degree I moved to Panama where I first did an internship at the United Nations Environment Programme (UNEP) where I did a profound mapping of some multilateral environmental agreements (MEAs) and became proficient in information management. After the internship I started working as a German teacher whhich I did remotely from Panama for the platform Preply which I am still doing. I am teaching adults as well as children of all levels. Besides teaching grammar, I am also giving conversational practice.

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Work Background

German teacher

PreplyGerman teacher

Apr. 2024• german teacher for adults and children • teaching of the german grammar as well as conversational practice • giving insights in german-speaking culture • helping with the writing of applications and CV's

Development Intern

United Nations Enviroment Programme (UNEP)Development Intern

Sep. 2023 - Mar. 2024Panama, PanamáCreation of a Country Engagement Plan (CEP) for various countries of the Region (e.g. Costa Rica, Ecuador, Peru) where the fulfillment of several Multilateral Environmental Agreements (MEAs) had to be mapped. This is happening in close contact with the Development Director of UNEP Panama and several regional Consultants.

Customer Service Representative

Austrian Latin American Institute (LAI)Customer Service Representative

Mar. 2019 - Dec. 2022Austria, Vienna• Advice and support for clients • Co-supervision and organisation of events • Cooperation in the field of public relations • Project management • Preparation of client evaluations

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