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Work Background
Pip & NutVP of Operations & Sustainability
Aug. 2018 - Jul. 2024Pip & Nut is a UK-based nut butter and nut butter snacks brand with a mission to create delicious, natural and better-for-you products. Pip & Nut has a strong commitment to sustainability and certified as a B-Corp in 2019.
As part of the Pip & Nut leadership team (reporting to Founder/CEO), I was responsible for setting and delivering the company’s annual and long-term strategy and fostering a collaborative and high-performance culture. I led the Supply Chain team and championed sustainability both internally and externally.
As Operations and Sustainability Director my responsibilities included:
- Team Leadership - I was responsible for managing a top class Operations team which included supply chain, procurement and technical
- Supply Chain - Full end-to-end supply chain oversight including inventory management, S&OP, production and materials planning, co-manufacturing and logistics
- Procurement - Sourcing of all packaging and ingredients which included supplier assessment and onboarding, contract negotiation, commodity and FOREX tracking, relationship building, sourcing trips and risk management
- Cost - Accountable for annual budgeting and delivery of total cost of goods and operational expenses, reporting monthly on performance and quarterly at Board level
- Stakeholder management - I was responsible for all top-to-top relationships across third party suppliers, negotiating long-term contracts and working with legal on contract development
- Projects - Delivery of cost reduction and innovation projects across packaging, manufacturing and product innovation
- Sustainability - I was responsible for championing sustainability within the business, creating annual and 3 year strategies. The Operations team delivered key projects across climate, sourcing and packaging. I worked with the Communications team to create the annual Impact Report.
Indie Bay SnacksHead of Supply Chain
Oct. 2017 - Jul. 2018Indie Bay Snacks markets a range of healthy pretzel snacks, founded in London in 2016. I joined the business in year 2 and was responsible for building out the supply chain. The business was sold to Nuture Brands in 2022 and more recently to Kestrel Foods. Responsibilities included:
- Establishing key supply chain processes including sales forecasting, supply planning and cost management tools and developing co-manufacturing relationships.
- Managing the NPD process and executing the launch of NPD + EPD products
Urban Fresh Foods (BEAR)Supply Chain Manager
Aug. 2016 - Sep. 2017A healthy snacking scale-up which doubled in revenue to £30m+ during my tenure before being sold in 2016 to Lotus Bakeries for £70 million.
As SCM I was responsible for the end-to-end supply chain, from raw material suppliers to retailer shelves across 2 brands, 50+ skus and several international markets. This included:
- Managing the Supply Chain team who covered demand planning, orders processing and logistics, packaging and raw materials planning, production planning and international supply
- Relationship management of our main copacking third party provider
- Delivering cost of goods and stock reporting on a monthly basis
- Delivering cost saving and efficiency initiatives across the supply chain
GlossyBox UKOperations Manager
Jul. 2012 - Sep. 2013I managed all UK and Ireland Operations for Glossybox UK, the UK market leader in online beauty box subscription services. Responsibilities included:
- Co-packing and outbound supply of boxes to 25,000+ subscribers across UK & Ire monthly
- Coordination of inbound supply of materials from major beauty brands and inventory control
- Management of the UK website with support from a remote IT team in Glossybox Germany
- Management of customer care and operations team
Capgemini ConsultingDigital Transformation Associate Consultant
Sep. 2010 - Apr. 2012Associate Consultant in CCUK's Digital Transformation and Marketing, Sales and Service practice. I worked on projects across consumer products and retail and also local goverment.
The Laundress, IncMarketing and Public Relations Intern
Jun. 2009 - Aug. 2009I worked alongside the founders of The Laundress (sold to Unilever in 2019) sourcing potential new retail outlets for The Laundress products, PR activities and helping prepare for an international industry event in Paris.
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