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Work Background
Customer Service Specialist, Content Creator and Graphic Designer
LuvLinkCustomer Service Specialist, Content Creator and Graphic Designer
Mar. 2021-Graphic Design for Social Media โ€“ Designed visually compelling posts, reels, and stories, ensuring brand consistency across digital platforms. -Multi-Channel Digital Content Creation โ€“ Developed engaging graphics, animations, and promotional materials for use across social media, email campaigns, and website content. -Video Editing & Motion Graphics โ€“ Created short-form video assets for daily posts and marketing campaigns, incorporating branding elements and engaging visuals. -Copywriting & Visual Storytelling โ€“ Crafted engaging captions and copy that complement graphic elements to enhance audience engagement and brand messaging. -Audience Engagement & Community Building โ€“ Managed social interactions, fostering relationships with followers and increasing engagement through compelling visuals and strategic content. -Content Planning โ€“ Developed and executed content calendars and optimized content strategies using data insights.
Freelance Graphic Designer
Leev DesignsFreelance Graphic Designer
Feb. 2021-Graphic Design & Branding โ€“ Designed logos, marketing materials, menus, packaging, and product design assets, ensuring a cohesive and professional brand identity. -Surface Pattern Design & Illustration โ€“ Created seamless patterns for textiles, home dรฉcor, and stationery, developing original hand-drawn and digital pattern collections. -Social Media & Digital Assets โ€“ Designed social media graphics, reels, promotional banners, and digital ads, enhancing brand presence across multiple platforms. -Website Design & Development โ€“ Built and customized websites on WordPress, designing engaging layouts and user-friendly interfaces. -UI/UX & Web Design Assets โ€“ Created website assets and wireframes using Figma and Illustrator to optimize the digital experience. -Product & Packaging Design โ€“ Developed unique packaging and product visuals, incorporating branding elements and eye-catching designs.
Business Owner
ArtLovaBusiness Owner
Jan. 2017 - Oct. 2020E-commerce Store Setup & Management โ€“ Designed, built, and managed an online store on Shopify, including product selection, website layout, and seamless product uploads. Vendor & Supplier Relations โ€“ Established and maintained strong relationships with suppliers to ensure high-quality products and smooth inventory management. Digital Marketing & Advertising โ€“ Developed and executed targeted campaigns using Google Ads, Facebook Ads, and social media promotions to drive sales and brand awareness. Customer Service & Support โ€“ Managed customer inquiries, processed orders, and handled issue resolution to ensure a seamless shopping experience. Business Analytics & Performance Tracking โ€“ Monitored sales data, website traffic, and conversion rates to optimize marketing strategies and improve store performance. Social Media Management โ€“ Created, scheduled, and managed social media content and engagement to grow brand awareness and attract new customers. Content Creation & Brand Storytelling โ€“ Designed promotional materials, product descriptions, email campaigns, and social media visuals to enhance brand identity and customer engagement.
Store Manager
Riot Art & CraftStore Manager
Jul. 2014 - Mar. 2016

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