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Work Background
CNNBusiness Operations Manager
Nov. 2023 - Mar. 2024New York, New YorkManage 10 to 15 direct reports within the CNN Digital umbrella in the US, London and Dubai. Oversee daily business operations, including budgeting, financial analysis, and resource allocation, management of shared desk spaces and storage rooms.Develop and implement strategic plans to optimize business processes and achieve organizational objectives.
Lead cross-functional teams to execute projects, streamline workflows, and drive continuous improvement initiatives.
Establish and maintain strong relationships with key stakeholders, including clients and vendors.
Mentor and coach team members to foster a culture of collaboration, accountability, and professional development.
Approve Travel and Entertainment expense reports as well as payroll and paid time off requests.
Streamlined business operations by implementing efficient systems and processes.
Improved team productivity by developing performance metrics and setting clear goals.
Managed cross-functional teams to drive successful project completion within deadlines.
Implemented best practices in change management, ensuring smooth transitions during organizational restructuring efforts.
CNNSupervisor
Jan. 2020 - Nov. 2023New York, New YorkSupervised the work of up to five (5) direct reports within the CNN Digital umbrella in the US as well London and Dubai.
Collaborated with the CNN Administration teams in all bureaus ensuring policy updates were understood and disseminated, helped provide new procedures and oversaw management team initiatives as the company continued to evolve.
Approved Travel and Entertainment expense reports as well as payroll and paid time off requests.
Facilitated the move from Time Warner Center to Hudson Yards in collaboration with the moving team.
Established Covid Protocols for hybrid working and helped implement shared desk spaces.
CNNSr. Business Coordinator
Jan. 2017 - Jan. 2020New York, New YorkFunctioned as the Sr. Business Coordinator to provide administrative support to staff of over 150 members.
Managed large projects including office space logistics and training programs. Helped manage the administrative staff consisting of a Coordinator and Executive Assistant.
Enhanced team productivity by organizing regular meetings, setting clear goals, and providing necessary resources.
Strengthened inter-departmental collaboration, fostering a positive work environment and open channels of communication.Arranged travel, review and process expense reports for internal client groups.
Processed invoices using TPAS and Ariba systems, coordinated all communications with outside vendors.
Handled new hire paperwork for freelancers and full-time employees, including onboarding, equipment procurement, and technology set up.
Conducted new hire training sessions, covering multiple internal systems.
Advised clients on updates to company policy and procedures, including benefits questions, 401K procedures, and corporate initiatives.
Supervised and manage a staff of 6 to 8 interns.
Partnered with HR and Finance to facilitate budgetary and personnel needs.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
Implemented cost-saving measures through resource allocation optimization, leading to significant budget reductions.
CNNBusiness Administration Coordinator
May. 2007 - Jan. 2017New York, New YorkCoordinated the program and global project logistics of shoots for multiple high profile CNN programs and broadcasts. Help managed the administrative staff consisting of a Coordinator and Executive Assistant.
Notable Programs
Quest Means Business, 09/2013 - 1/2017
NY Hair and Make Up, 01|2009 - 01|2016
Provide administrative support to staff members including payroll and expense reports.
Fareed Zakaria GPS, 01|2009 - 01|2013
Managed calendar, traveled and expenses for Executive Producer and served as the liaison between on air personalities and high-profile guests.
Issues with Jane Velez Mitchell, 01|2009 - 01|2013
Managed calendar, traveled and expensed reports for host. Organized meetings, conference calls and staff functions.
The Joy Behar Show, 01|2009 - 01|2011
Managed calendar, travel and expenses for Executive Producer. Provided administrative support to staff members.
Served as a liaison between on air personalities and high-profile guests.
CNNMoney.com, 01|2007 - 01|2009 Served as gatekeeper, coordinated heavy schedule and all travel|transportation|expense reports for the Vice President, Managing Editor, and Executive Producer. Served as a liaison between CNN and Time Inc. for meetings and personnel procedures. Planned and implemented functions for a staff of over 60 individuals.
Arturi, D’Argenio, Guaglardi and Meliti, LLPParalegal
Jan. 2004 - Jan. 2006Processed litigation matters, including matrimonial, corporate and municipal
•Handled all administration: arranged conference calls, maintained filing system, distributed and reviewed mail •Proofread and drafted briefs, complaints, answers and all other legal documents for court hearings
Arturi, D'Argenio, Guaglardi and Meliti LLPExecutive Receptionist
Jan. 2002 - Jan. 2004Ordered all office supplies, reviewing costs for budget and service improvements
•Coordinated payroll, vacation time and benefits with accounting department
•Screened and assisted with all incoming telephone communications
•Served as first point of contact for guests, prominent clients, vendors and building management
New Jersey Environmental FederationField Manager/Office Manager
Jan. 2000 - Jan. 2002Organized and implemented training seminars for field canvassers in preparation for fundraising and signature drives •Arranged conference calls, maintained filing system, distributed and reviewed mail
•Ordered supplies and equipment, monitoring costs and service
•Coordinated payroll, vacation time, benefits, and other HR communications with head office
•Acted as primary liaison and correspondent with other organizations, including media, large donors, politicians, and lobbyists on behalf of the Canvas Director eDUCATION
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