UnileverCustomer Development and Supply Chain Operations Manager
Aug. 2017 - Jul. 2019Barcelona Area, SpainLed the end-to-end operations of a business unit, driving supply chain optimization, operational excellence, and team development while ensuring consistent market performance and cross-functional collaboration. Operational Leadership: Managed the full end-to-end operations of the business unit, including demand planning, order-to-cash processes, and transportation management. Strategic Supply Chain Management: Acted as the supply chain lead, overseeing demand and supply planning strategies to ensure optimal inventory levels and market availability. Customer Management & Performance Optimization: Oversaw order processing, pricing, and in-month performance, ensuring customer satisfaction and alignment with business objectives. Project & Innovation Planning: Directed project and innovation strategies, launching cross-category initiatives while ensuring operational readiness and market alignment. Team Leadership & Development: Managed and mentored a team of 2 direct reports, focusing on professional growth, skills enhancement, and performance excellence. Stakeholder Collaboration: Engaged with local and international leadership teams, providing insights and operational updates across multiple categories and markets. Key Skills: Supply Chain Management | Operational Excellence | Demand Planning | Customer Relationship Management | Project Management | Team Leadership | Stakeholder Management | Process Optimization | Inventory Management