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Work Background
Franchise Peer Performance GroupsFranchise Peer Performance Groups - Australian Partner
Mar. 2022 - Feb. 2023Victoria, AustraliaFranchise Peer Performance Groups are a proactive and powerful tool to invigorate your network of franchisees. They are a proven mechanism to drive engagement, growth and profitability. FPPG is passionate about driving high performing franchise networks and we do that by developing people who support franchisees and building franchisee peer performance group programs.
Choosing HumanCo-Founder of Choosing Human
Jan. 2021 - Apr. 2022Victoria, AustraliaAt Choosing Human we develop inspiring, practical and effective programs and resources that foster the measurable impact that compassion, clarity and kindness can have on an organisation, its people and ultimately its commercial results.
Grouse VenturesDevelopment Coach and Consultant
Oct. 2020AustraliaI've been Coaching and Consulting under the name Grouse Ventures for over four years now. During this period I've supported organisations with both consulting and strengths development for their leaders and teams. I've worked with franchise businesses (aspiring and emerging), supermarket operators in the remote Australian outback, restaurant owners and food manufacturers. I love it. All great business growth begins with the people and to use the phrase from the fella who started the Clifton Strengths tool (Don Clifton) "What would happen if we studied what is right with people instead of focussing on what is wrong with them?" This is what I love to do. Start with talent and build to strength. Point those strengths towards measurable changes in performance outcomes and there are delightful consequences ✨
Grouse VenturesDevelopment Coach and Consultant
Oct. 2020Australia
Sigma HealthcareGroup Manager Central Operations
Oct. 2019 - Jul. 2020Melbourne, Victoria, AustraliaIn this role, I was responsible for leading and managing the Central Operations Team with Sigma Healthcare Retail. Central Operations supported pharmacies and field teams with the delivery of performance data insights, learning and development programs, store design and implementation, communication, franchising processes and pharmacy programs. Sigma Healthcare Retail delivered this support to the franchise pharmacy retail brands of Amcal, Chemist King, Guardian, Discount Drug Stores and Wholelife.
Sigma HealthcareNational Central Operations Manager
Dec. 2017 - Oct. 2019Melbourne, Victoria, AustraliaIn this role, I was responsible for leading and managing the Central Operations Team for the Amcal and Guardian franchised pharmacy brands. The Central Operations team supported the Amcal and Guardian pharmacies and field teams with the delivery of performance data insights, learning and development programs, retail communications, franchising processes, people performance initiatives and pharmacy programs.
Sigma HealthcareResource Centre Manager
Jun. 2017 - Dec. 2017Australia
Sigma HealthcareOperations Manager, Independants
Nov. 2014 - Jun. 2017
franchise voices podcastChief Podcaster
Apr. 2014 - Feb. 2015Bringing forward the insights, thinking and ideas of leaders within the franchise community (and some beyond it) via podcast.
Aussie Farmers DirectGeneral Manager VIC
Oct. 2012 - Nov. 2013Lead the Franchising and Distributions Centre Operations Teams in Victoria.
7-Eleven StoresState Operations Manager
Sep. 2007 - Sep. 2012Lead the Retail Operations Team of over 20 people, managing the franchise relationships with over 230 stores in Victoria, operated by Franchisees.
zorzee consultingFranchise Business Consultant
Sep. 2006 - Sep. 2007AustraliaProvision of Services to Franchisees and Franchisors, including: - Franchise Sales and Resales
- Provision of Field Support for Franchisors to Franchisees
- Franchisee Recruitment
- Franchisee Local Market Planning and Support
The Athlete's Foot AustraliaFranchise Business Manager - South
Nov. 2004 - Sep. 2006VIC, SA, TASLead the Franchise Group in the Southern Region.
enterprize migration servicesMigration Agent
Dec. 2002 - Nov. 2005AustraliaProviding Migration Agency Services for Permanent and Temporary Residents in the following streams: - Business Owner
- Sponsored Employees
- Permanent Skilled Migration
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