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Work Background
Customer Service Representative
TeleperformanceCustomer Service Representative
Sep. 2021Philippines
Head Concierge
JLLHead Concierge
Mar. 2017 - Sep. 2017Philippines• Main purpose is to oversee the overall operation both front desk and events • Ensure that the team performs 5-star hotel customer service in a telecom-based office building •Ensures that the whole concierge team is doing what is asked of them to do • In-charge of overall events and important meetings of big bosses and their guests • In-charge of picking up and sending off guests who uses the company helipad • Coordinates with different departments • Responsible in conducting interviews, hiring, basic training, planning, assigning and appraisal performance • Rewarding and disciplining team members • Resolving problems and complains

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Personal Pitch
Efficient Encoder & Data Entry Solutions
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