NautoProduct Operations | AI Product | Data Analytics | Sprint Planning | Jira | Issue Resolution
Jun. 2021 - Oct. 2021Palo Alto, California, United StatesNautoⓇ is the only AI-powered, driver behavior learning platform to predict and reduce high-risk events in the mobility ecosystem. Nauto has enabled the largest commercial fleets in the world to avoid more than 250,000 collisions, resulting in nearly $1 billion in savings and over 5,000 lives saved. • Planned, organized, and prioritized features within the sprint structure alongside product and engineering leaders.
• Communicated insights to lead product managers in understanding and quantifying issues from the field by categorizing and prioritizing issues for product backlog in Jira.
• Performed qualitative and quantitative analysis on Nautoʼs AI driver dashboardʼs usage and identified opportunities for optimization.
• Conducted data-driven analysis of issue tickets, troubleshooting/validation of issues, and reporting on issue categories, frequency, customers, etc., and reduced product tickets by 80%.