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Work Background
Blue YonderProduct Manager
Aug. 2012San Diego County, California, United States- Developed and executed product re-design that led to a 325% increase in customer upgrades. - Managed the roadmap for the Blue Yonder Merchandise Management for Home Furnishings product suite which included creating the strategic product roadmap, as well as ongoing monitoring of market trends, frequent analysis of organizational needs and incorporation of stakeholder feedback.
- Manage customer-focused Special Interest Group promoting collaboration and obtaining feedback on products.
- Lead cross-functional teams of project managers, developers, and sales to successfully design and deliver the product suite, resulting in an increase in customer retention and 5% increase in annual revenue. - Strategically translate business requirements into application features to promote efficiency and improve workflows.
Aldata Solution, Inc.Project Manager / Senior Consultant
Jun. 2008 - Aug. 2012Project Manager
- Managed implementation of warehouse and logistics software projects for several Tier 1 retailers totaling over $1.3 million. - Developed and monitored milestones to achieve outcomes within the time frames identified in the project plan. Senior Consultant
- Implemented and managed the Aldata Solution Logistics product suite, including warehouse management system, labor management system, and mobile voice application.
- Responsible for project management and implementation tasks, in collaboration with executives and project teams.
- Designed, programmed, and implemented code for the labor management application and interfaces for mobile voice application.
- Led skillful professionals in the roll-out of the mobile voice application in multiple distribution centers across the United States through frequent communication, concise management, and clear outcomes.
Breakthrough Data ServicesOwner
Nov. 2003 - Aug. 2012- Responsible for maintaining revenue goals and controlling expenses.
- Scheduled resources for client projects, facilitated communication with stakeholders and executives to ensure expectations and timelines were met.
- Sold current products and services and assisted in determining product direction.
- Designed, programmed, and implemented interfaces between enterprise applications and other applications used by clients.
- Converted data from client’s legacy systems and wrote custom processes and procedures.
- Implemented and troubleshooted data warehouse for enterprise application data.
- Investigated client's current business processes and procedures and recommended changes to make their business more efficient and profitable.
Escalate Retail (formerly GERS Retail Systems)Consultant
Jul. 1996 - Nov. 2003- Provided assistance to customers implementing enterprise application data.
- Designed and quality-controlled testing of retail application software.
- Created documentation, reference guides, and manuals.
Famous Tate ElectricIT Manager
May. 1994 - Jul. 1997Administered and maintained all corporate systems, databases, and communications to remote sites. Investigated, purchased, created implementation plan, and successfully implemented Point of Sale system, using an Oracle RDBMS.
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