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Work Background
Government of Saskatchewan
Assured Income Specialist
Apr. 2023
Canada
Working with individuals with significant and enduring disabilities to assist them In meeting their long-term needs.
Government of Saskatchewan
Income Assistance Worker
Apr. 2022 - Apr. 2023
Canada
Evaluate and assess clients, families, their personal and financial circumstances based on their Service Level Screening for financial assistance.
Government of Saskatchewan
Client Information Officer
Nov. 2021 - Apr. 2022
Canada
Gather relevant information to complete applications from incoming calls, clients, and co-workers. Data entry utilizing hardware and software and completion of mathematical calculations in order to assist with various benefit administration functions. Active listening in order to problem solve difficult situations with people. Maintain confidentiality. Organize and prioritize multiple tasks.
Cable & Wireless Communications
Accounts Payable Specialist
May. 2010 - Nov. 2021
Jamaica
Promoted to handle the most challenging business unit. • Oversaw monthly inter-company invoice preparation to related companies and processed payments. • Paid vendors and verified accounts and payment totals. • Handled all invoices and purchase orders by properly logging into system. • Reconciled monthly statements and transactions to keep records accurate and current. • Problem-solved accounts payable questions on behalf of internal team members, management and vendors. • Handled high-volume invoice processing with minimal supervision. • Processed incoming payments worth up to $USD 5 Million on a monthly basis. • Managed over 1000 accounts worth over $ USD 50 Million with accuracy in SAP software. • Followed company's strict rules and procedures to maintain data integrity and confidentiality. • Used exemplary communication and interaction skills to build strong working relationships with partners, employees and clients. • Reviewed invoices and expense reports to monitor expenditures and tax allocation.
Cable & Wireless Communications
Credit Specialist
Sep. 2006 - May. 2010
Jamaica
Frequently reviewed and checked credit limit appropriateness for customers. • Identified valuable solutions for customers with credit problems. • Partnered with customers by using effective communication skills to boost payment process. • Reviewed accounts for signs of fraud and non-payment issues. • Collaborated cross-functionally with sales, management and other departments to maintain effective operations. • Submitted delinquent accounts to collections department or outside resources. • Contacted customers to notify of delinquent payments and resolve. • Implemented new initiatives, which resulted in quicker payments and better turnaround times to resolve customer issues. • Handled payment and loan collection for over 30,000 clients worth over $45 Million. • Answered incoming inquiries to discuss credit report information with subscribers. • Forecasted credit needs and client payment abilities to support accurate and effective decision-making
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