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Work Background
Government of SaskatchewanAssured Income Specialist
Apr. 2023CanadaWorking with individuals with significant and enduring disabilities to assist them In meeting their long-term needs.
Government of SaskatchewanIncome Assistance Worker
Apr. 2022 - Apr. 2023CanadaEvaluate and assess clients, families, their personal and financial circumstances based on their Service Level Screening for financial assistance.
Government of SaskatchewanClient Information Officer
Nov. 2021 - Apr. 2022CanadaGather relevant information to complete applications from incoming calls, clients, and co-workers. Data entry utilizing hardware and software and completion of mathematical calculations in order to assist with various benefit administration functions. Active listening in order to problem solve difficult situations with people. Maintain confidentiality. Organize and prioritize multiple tasks.
Cable & Wireless CommunicationsAccounts Payable Specialist
May. 2010 - Nov. 2021JamaicaPromoted to handle the most challenging business unit.
• Oversaw monthly inter-company invoice preparation to related
companies and processed payments.
• Paid vendors and verified accounts and payment totals.
• Handled all invoices and purchase orders by properly logging into
system.
• Reconciled monthly statements and transactions to keep records
accurate and current.
• Problem-solved accounts payable questions on behalf of internal team
members, management and vendors.
• Handled high-volume invoice processing with minimal supervision.
• Processed incoming payments worth up to $USD 5 Million on a
monthly basis.
• Managed over 1000 accounts worth over $ USD 50 Million with
accuracy in SAP software.
• Followed company's strict rules and procedures to maintain data
integrity and confidentiality.
• Used exemplary communication and interaction skills to build strong
working relationships with partners, employees and clients.
• Reviewed invoices and expense reports to monitor expenditures and tax
allocation.
Cable & Wireless CommunicationsCredit Specialist
Sep. 2006 - May. 2010JamaicaFrequently reviewed and checked credit limit appropriateness for
customers.
• Identified valuable solutions for customers with credit problems.
• Partnered with customers by using effective communication skills to
boost payment process.
• Reviewed accounts for signs of fraud and non-payment issues.
• Collaborated cross-functionally with sales, management and other
departments to maintain effective operations.
• Submitted delinquent accounts to collections department or outside
resources.
• Contacted customers to notify of delinquent payments and resolve.
• Implemented new initiatives, which resulted in quicker payments and
better turnaround times to resolve customer issues.
• Handled payment and loan collection for over 30,000 clients worth over
$45 Million.
• Answered incoming inquiries to discuss credit report information with
subscribers.
• Forecasted credit needs and client payment abilities to support accurate
and effective decision-making
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