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Work Background
RevOps RiseMember
Nov. 2023 - Nov. 2024United StatesRevOps Co-op is a collective of passionate Revenue Ops professionals, who intend to share their knowledge and experience to improve the RevOps ecosystem with the best practices, tools, and processes available in the market.
AsksuiteGlobal Sales Operations Coordinator
Mar. 2022- Manage data analysis and processes across revenue areas, ensuring alignment between stakeholders.
- Development of the revenue operations team.
- Led project management in collaboration with external consultants for the successful implementation of modern data stack tools, including Make, BigQuery, and Power BI, to build data products for the company's revenue operations.
-Delivered on-time KPIs for marketing and sales management, ensuring visibility and fast decision-making.
- Achieved a 40% reduction in paid media costs with the same results, increasing efficiency by 300% and maximizing ROI.
- Creation of a machine learning model for the classification of potential customers based on internal variables.
Asksuite Hotel ChatbotSales Operations Analyst
Feb. 2021 - Mar. 2022Florianópolis, Santa Catarina, Brazil- Creation and implementation of processes for Marketing and Sales areas.
- Process instrumentation and automation in CRM.
- Design of Ideal Customer Profile (ICP) and Service Level Agreement (SLA), as well as go-to-market strategies for teams in the LATAM and EMEA regions.
- Developing an internal product for ICP qualification, reducing lead generation time for Outbound by 75%.
- Generation of reports for C-Levels, and management of revenue areas.
- Creation of tools to reduce commission calculation time from 5 to 1 day.
Asksuite Hotel ChatbotKey Account Representative
Oct. 2019 - Feb. 2021Florianópolis
AsksuiteBusiness Development Representative
Jun. 2018 - Sep. 2019Florianópolis e Região, Brasil
Contabilidade Damiani Administrative Assistant in an Accounting Office
Nov. 2014 - Mar. 2017Urussanga-SCInventory creation, tax entries, direct client communication, and other processes related to the administrative routine of the office.
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