HealthscopeIT Manager - NSW/ACT Medical Centres
Oct. 2010 - Jul. 2016Sydney, AustraliaResponsibilities:
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♦ IT manager for Healthscope medical centres in ACT and NSW
♦ IT strategic planning ♦ User, management and business liaison/priority setting
♦ IT operations budget management - priorities, standards, procedures and performance monitoring
♦ IT team (5) leadership, management and support contactors from third party companies ♦ Tendering and procurement
♦ Vendor selection, management and performance monitoring
♦ Project approval, management and monitoring
♦ IT resource management - funding, personnel, equipment
♦ Service delivery
♦ Analysis and design of computer networks
♦ Implementation, support and maintenance of IT infrastructure ♦ Program upgrades ♦ Monthly reporting - system status, IT budget, system issues and safety status ♦ Solution deployment - test and production environments
♦ System maintenance
♦ IT system compliance
♦ Troubleshooting hardware, software and networks Major Achievements Include:
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► Designed and implemented several systems to improve work flow, collaboration and cost efficiency across the Medical and Oncology Centres
► Provided consistent high standards of service
► Managed implementation of a robust Information Communication Technology Infrastructure
► Developed and maintained strong relationships with staff and third-party IT vendors
► Worked closely with the business (including doctors and senior business managers) to effectively understand needs and achieve desired outcomes with technical solutions