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Work Background
Black Sea Shipping CoLogistics Branch Manager
Jun. 2023Riyadh, Saudi ArabiaManaged and motivated employees to be productive and
engaged in work.
•
Engage and motivate Freight Forwarding team through coaching,
performance management and appraisal techniques.
•
Ensuring maximum operational effectively & efficiency across all
aspects of the freight operations
•
Ensuring the Department is meeting KPI's & budgetary
requirements.
•
Manage shipments end-to-end from booking at origins to delivery
for ocean, air and domestic shipments.
•
Communicate all expectations to carriers – paying extra
attention to special requirements, assuring carrier can meet all
requirements.
•
Receive and process various documents for accuracy, which
requires operational knowledge of customers, carriers, and
procedures.
•
Address various internal and external customer questions and
concerns regarding shipments, billing, status, services, carriers,
and other needs; forward complex or escalated customer needs
as appropriate.
•
Assist with running and summarizing operational reports and
details; present information to co-workers or supervisors are
needed.
•
Interface with airlines, ocean shipping, truck and related
carriers to understand requirements.
•
Assist with preparing information required for quotes or address
potential services; may provide more standard to complex
quotes.
•
Develop working relationships with internal and external
customers, assist with account management such as maintaining
customer profiles, details and service needs.
•
Middle East Factory For Machines Company – MEMCOLogistics manager
Apr. 2018 - May. 2023Managed and motivated employees to be productive and engaged in work.
Engage and motivate Freight Forwarding team through coaching, performance management and appraisal techniques.
Ensuring maximum operational effectively & efficiency across all aspects of the freight operations
Ensuring the Department is meeting KPI's & budgetary requirements.
Manage shipments end-to-end from booking at origins to delivery for ocean, air and domestic shipments.
Communicate all expectations to carriers – paying extra attention to special requirements, assuring carrier can meet all requirements.
Receive and process various documents for accuracy, which requires operational knowledge of customers, carriers, and procedures.
Address various internal and external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs; forward complex or escalated customer needs as appropriate.
Assist with running and summarizing operational reports and details; present information to co-workers or supervisors are needed.
Interface with airlines, ocean shipping, truck and related carriers to understand requirements.
Assist with preparing information required for quotes or address potential services; may provide more standard to complex quotes.
Develop working relationships with internal and external customers, assist with account management such as maintaining customer profiles, details and service needs.
Responsible for procurement and arranging order with suppliers for importing all our needed parts and materials for our production
Develop new strategies to streamline processes and reduce cost
Takwa Company for Auto Spare PartsLogistics manager
Dec. 2012 - Mar. 2018Ensure that quality, quantity, customer satisfaction, and financial commitments are met
Arranging all shipping documents needed for customs clearance at destination port and transportation to our warehouse
Arranging all logistical operations for all our projects at sites starting from project installation till commissioning and delivering the project to the customer
Arranging all transportation and distribution process of all spare parts requested by our customers to be delivered at time
Arranging all import and export shipments with selected freight forwarders and shipping lines by choosing them carefully and choose the best to handle our shipments to be shipped and delivered in time
Perform metrics reporting and data analysis tasks to identify issues and opportunities for process improvements
Arranging for Insurance for our shipments by making a maritime insurance policy for our shipments
Responsible for ISO 9001 internal auditing process with all its requirements.
Arranging shipping contracts with shipping lines and freight forwarders for all the imports and exports (sea, air and road)
Following up the purchase orders and the back orders with suppliers
Arranging different methods of payments to our suppliers and manage the payment term: Cash transfer, Open accounts, L/G issuance, L/C issuance for our suppliers; negotiating terms and conditions with suppliers, applying for L/C opening with banks, applies for amendments and revises the discrepancies and follows up the full process of the L/C
Following up all company's shipments until arriving our warehouse including custom clearance process and handling all documents required for that, insurance, and making landed cost for the goods to be distributed to our branches
Making claim for any damaged cargo with the insurance company and follow up until receiving compensated items
Supervising the work in the warehouses including human resources, organizing locations, distribution, and applying for barcoding system.
Charte
Triumph shipping companyCommercial specialist, chartering department
Sep. 2011 - Nov. 2012Alexandria, Egypt*Chartering our Ro-Ro ships to clients through our marketing channels.
*Making and issuing C/Ps, invoices, and final hire statements for our ships.
* Contacting bunker suppliers and brokers for bunkering our ships.
*Making market research about the chartering of Ro-Ro ships market.
INTERLOG - International LogisticsImport Operation Manager
Jun. 2007 - Sep. 2011Alexandria, Egypt*Shipments (sea-land-air) from all over the world to Egypt and
release the shipment from the door of the shipper to the door of
the client granting him a good service.
*Pricing team as a pricing unit getting the rate from all shipping
lines and all our agents in the world, matching the rates to offer
the client a good rate to work with, and negotiate the rates with
shipping lines and our agents to reach the customs satisfaction
of the rate what he needs.
*(Sea rates, land rates, and air rates)
*Making the custom clearance study for the shipment and
calculate the custom duties for it and making sure that all
related docs are in order.
*Making the consolidation shipments in Egypt by consolidate the
shipment and manifest it in the customs by EDI system and
manual system.
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