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Work Background
P&O CruisesPool supervisor
Mar. 2023Southampton, England, United KingdomI am a seasonal Pool Supervisor at P&O cruises. My duties include: • Greeting and interacting with guests to identify their needs and wants. • Attended crew training to develop expertise on guest service and improve performance.
• Maintaining knowledge of each ship facility.
• Working closely with supervisors, colleagues and other departments to achieve the highest possible passenger satisfaction.
• Observing, supervising and educating pool users. • Attentively watching over swimmers, quickly identifying higher risk swimmers.
• Identifying risk factors, hazards and control measures
• Dealing with guest enquiries, issues and complaints and found effective solutions when required.
• Maintaining high standards of hygiene in and around the pool
• Setting up and taking down loungers.
• Housekeeping duties, such as assisting Cabin Stewarts.
• Handling safeguarding issues and emergencies.
Basingstoke AquadromeLifeguard
Apr. 2022Basingstoke, England, United KingdomI am a lifeguard at Basingstoke Aquadrome Leisure Centre. My role consists of: Maintaining a safe and enjoyable environment. • Observing, supervising and educating pool users. • Attentively watching over swimmers, quickly identifying higher risk swimmers.
• Identifying risk factors, hazards and control measures.
• Dealing with customer enquiries and complaints.
• Maintaining high standards of hygiene in and around the pool
• Setting up and taking down equipment . I have extensive experience supervising various types of swim sessions such as swimming lessons, competitive swimming, water aerobics, water polo and casual lane/leisure swim sessions, including intervening immediately when carrying out a rescue, first aid and cpr.
Dominos HookDominos Store Member
Oct. 2018 - Apr. 2022Hook, England, United Kingdom
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