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Work Background
Client Services Coordinator
RUTI INC.Client Services Coordinator
Jan. 2020 - Oct. 2021belmont, ca• Developed and implemented a Customer Service program for ruti.com, collaborating with marketing, inventory, and CEO to enhance the customer experience. • Managed escalations, anticipated customer needs, and provided creative problem-solving through various channels. • Trained and supervised a team of chat agents, audited chat tickets for improvement, and reported findings to drive product development.
Owner
shelbe shopOwner
Nov. 2019San Francisco Bay AreaTextile art forward brand speciazing in fabric dyeing, screenprinting, & up cycling vintage denim garments.
Multi Store Manager Ruti San Francisco and Ruti Berkeley
RUTI INC.Multi Store Manager Ruti San Francisco and Ruti Berkeley
Jan. 2019 - Jan. 2020San Francisco Bay Area
Store Opener Ruti Madison Ave NYC
RUTI INC.Store Opener Ruti Madison Ave NYC
Sep. 2018 - Oct. 2018New York, New York
Store Manager
RUTI INC.Store Manager
Nov. 2016 - Dec. 2018San Francisco, California
Production Assistant
RUTI INC.Production Assistant
Nov. 2014 - Dec. 2017Belmont, CaliforniaAssistant stylist to art director and CEO on e-commerce photo shoots.
Assistant Manager
RUTI INC.Assistant Manager
Nov. 2014 - Nov. 2016San Francisco Bay Area
Store Opener and Store Manager Ruti Abbot Kinney
RUTI INC.Store Opener and Store Manager Ruti Abbot Kinney
Sep. 2013 - Nov. 2014Venice, CaliforniaOpened second Los Angeles location. Store management.
Visual Merchandising Coordinator
RUTI INC.Visual Merchandising Coordinator
Jun. 2013 - Nov. 2016California
Store Opener and Store Manager Ruti Santa Monica
RUTI INC.Store Opener and Store Manager Ruti Santa Monica
Jun. 2012 - Sep. 2013Santa Monica, CaliforniaRelocated to Los Angeles to head company expansion. Store Manager.
Senior Stylist
RUTI INC.Senior Stylist
May. 2011 - Jun. 2012San Francisco Bay Area
Stylist/ Sales
Banana Republic / Gap Inc.Stylist/ Sales
Dec. 2010 - May. 2011Lead sales, style clients, exceed sales goals daily.
Wardrobe Stylist/Production Assistant
Killer Combo StudiosWardrobe Stylist/Production Assistant
Jan. 2006 - Mar. 2020United StatesProvide wardrobe and styling for various photo and video shoots ranging from fashion editorial work to commercial. https://www.thekillercombo.com Clients: RMF Sprint Mervyn's Impuls Mexico Swagga Digital Specialized Bikes JE Model Management Stars Model Management Look Model Management
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