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Work Background
4Homes / TavolaHead of IT
Feb. 2014Dubai, United Arab EmiratesStrategic IT Leadership: Directing IT management and creating convergence with Cross Functional activities with a strategic focus on efficiency and compliance, ensuring seamless operations and execution aligned with organizational goals. SAP Landscape Transformation Excellence: Spearheaded the successful migration of SAP Load onto S/4 Hana, across six countries. Demonstrated proficiency in integrating complex intricate enterprise systems. Pioneered digital initiatives encompassing CRM enhancements, Emarsys integration, and ecommerce integrations, showcasing an innovative approach to technology transformation. IT Governance and Program Management: Led Project/Program Management for all IT initiatives as the Head of the Steering Committee, ensuring cohesive governance and effective execution of key projects. Cost Optimization and Uptime Assurance: Achieved a remarkable 30% year-over-year decrease in IT expenditure while maintaining a 99% uptime guarantee, showcasing a commitment to fiscal responsibility and operational efficiency. Retail Deployment and Cloud Migration: Led the Deployment of Microsoft Dynamics NAV Retail and LS Retail POS solutions across six countries, to provide an enhanced Customer Experience. Migrated production infrastructure to Microsoft Azure Cloud with minimal disruptions, embracing cutting-edge cloud technologies and minimal/zero disruption to business operations
Mobily Infotech India Pvt LtdDirector - Delivery Compliance & New Initiatives
Oct. 2011 - Sep. 2014BangaloreLed e-delivery of technically complex, integrated IT infrastructure programme for telecommunications company with subscriber base of 30M+, collaborating with multiple stakeholders to ensure programme’s alignment with requirements and fulfilment of their needs. Oversaw end-to-end project management; developed/launched new initiatives across business, corporate presence, quality improvement, and application lifecycle management. Ensured comprehensive rollback plans and backup strategy implementation for application support rollout.
● Delivered strategies and processes for the successful rollout of applications, migration of systems, and streamlining of deployment processes.
● Managed Application Development Vertical with 80+ people while leading quality management teams for entire applications landscape from India Captive Centre.
● Team leader and primary point of contact for quality initiatives of ISO27001 and ISO9001.
● Strategically outsourced testing and development efforts with flawless handover process.
● Transformed Captive Centre into Profit Centre by leveraging existing resources.
Hoshan GroupGroup Head of IT - Lower Gulf, Saudi and North Africa
Jan. 1997 - Mar. 2011Dubai, United Arab EmiratesLed IT teams in delivery of cutting-edge technology solutions, managing all IT activities and initiatives across 11 countries including in-house SAP implementation, roll-out, and support in 7 countries. Aided in build/analysis of strategic MIS reports and provided competitor analysis to management, ensuring optimization of supply chain processes and delivering solutions to enhance overall business processes.
DataproRegional Manager - Technical (South)
Jan. 1993 - Dec. 1997Oversaw technical operations for 44 branches and over 200 technical resources across South India, coordinating with teams in creation of courseware and corporate training programs for top customers.
Datapro Infoworld Ltd.Sr. Tech Execuive
Jan. 1991 - Dec. 1993
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