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Work Background
Life Is Hard - Work SoftProduct Manager
Apr. 2021Cluj-Napoca, Cluj, RomaniaI've spearheaded transformative initiatives aimed at digitalising operations within organisations and bolstering our company's leadership in the Insurance Products. Promoted digital transformation across organisations and businesses. Responsibilities:
• Creating, maintaining, and prioritising the backlog
• Elaboration of epics, features and break down in stories
• Creating the product and business vision, analysing the market, maintaining the relation with the clients
• Improving the internal processes to assure the maximum efficiency and productivity of the team.
• Managing escalations and releases lifecycle for hot fixes and escalations
• Maintain the contractual relationship with the main customer
• Driving continuous process improvement initiatives to enhance team efficiency and productivity.
• Overseeing the entire release lifecycle and adeptly handling escalations to minimize disruptions. Achievements:
• Achieving market penetration and bolstering the company's position in the insurance and public administration industries through innovative product development and strategic project management.
• Developing comprehensive project and product plans, overseeing execution to achieve milestones efficiently.
SDLProduct Owner
Jun. 2017 - Apr. 2021Cluj-Napoca, Cluj, RomaniaWorking as a Product Owner/Product Manager for an enterprise Language Translation Management System (TMS). Responsibilities:
• Creating, maintaining, and prioritising the backlog
• Elaboration of epics, features and break down in stories.
• Conveying and influencing the vision and goals of the product before each release
• Engaging with customers and community for new ideas, feedback, and escalations
• Monitoring and controlling the progress of each product release
• Communicating the status of the product externally to customers and to other products that integrates with TMS.
• Organising and performing the handover to the support and maintenance teams after each release
• Improving the internal processes to assure the maximum efficiency and productivity of the team.
• Managing escalations and releases lifecycle for hot fixes and escalations Achievements:
• Delivered successfully product increments with new features shaped on top of customer demands.
• Started and lead the change to migrate application in the cloud. Finalised successfully cloud migration and continue to work on the Cloud offering.
• Successfully influenced the roadmap of the application by identifying and implementing the most demanded features by the community
• Worked with top management to build the future of the cloud platform and the new business model
• Facilitated the creation of a new project team dedicated for expanding the new translation cloud platform
NGi SystemsProduct Manager
Mar. 2016 - Jun. 2019London/ClujBuilding up the next generation interactive systems. Working at the latest restaurant digital menus and management solution that streamline restaurant service and provides a brand new experience for the customers. Working at the latest contact less payment solution for gathering donations using debit cards. ⌘ Main Responsibilities:
• Provide effective and inspiring leadership by being actively involved in delivering and positioning in the market a totally brand new product, delivered as a service
• Identify market opportunities for the product and for the company
• Manage and cultivate existing relationships with founders, investors, partners and enterprise customers to secure and expand recurring revenue streams
• Provide leadership and input for all strategic initiatives that impacts the organization.Establish and maintain operational processes that sustain the software development activities
• Gathering requirements and feedback directly from the market, translate the needs into appropriate technical specifications and work with the software development team for the implementation.
• Propose new functionalities by leveraging the strengths of the technology, customers and market demands
• Review and validate the working software prior to delivery to the customer to meet the quality standards
• Ensuring clear communication of progress within the team, to the customers and to the business partners removing impediments
RIA Solutions GroupTechnical Product Manager
Nov. 2011 - Mar. 2016Cluj County, RomaniaWorking within an innovative Marketing Automation Platform powered by a 3.4bn record data warehouse. ⌘ Responsibilities:
• Designing, developing, implementing and supporting applications using Microsoft Technologies: .NET/C#, ASP.NET, MSSQL, Windows Server and Private Cloud.
• Gathering requirements / customer and stakeholder feedback, translating their needs into appropriate technical specifications and working with the software development team for the implementation.
• Providing suggestions to the customer to enhance the user experience of the platform by leveraging the strengths of the technology.
• Reviewing and validating the working software prior to releases to meet the highest quality standards.
• Ensuring clear communication of progress within the team and to the customer, removing arising impediments and escalating issues where required.
Finfore LimitedConsultant
Feb. 2010 - Jan. 2014I was responsible to analyze the IT requirements for the projects within the company's portfolio and to provide independent and objective advices on the technologies to use for the implementation. This was a project based role.
BitStarFounder and Manager
Nov. 2008 - Nov. 2011Established this start-up offering custom software development services using Microsoft technologies. Started from scratch in a team of 2, growing it to a global team of 8-10. ⌘ Responsibilities:
• Creating the company’s service offering, sourcing appropriate business partners, recruiting new staff and setting/leading the execution of projects.
• Eliciting requirements and translating them into technical/functional specifications.
• Leading the design and development for custom e-commerce applications (based on NopCommerce) and desktop applications. ⌘ Achievements:
• Recruited and established a global team of 8 people, 4 in Romania and 4 in India.
• Defined and established software development processes for the team.
• Delivered software successfully for 15+ global clients
• Delivered online shops and automated e-commerce data flows for an online shop (acquisition, stock, inventory and special deals) and delivered successfully to the clients.
• Managed global clients from different cultures: European, North American, Australian and Asian.
SoftVisionSoftware Developer
Jul. 2006 - Jul. 2007 Responsible for implementing and delivering software using C#/.NET and Microsoft technologies for a client-server desktop application used to track, manage and assist sales agents for selling tools door-to-door. Directly responsible for redesigning the assigned features of an existing old application, creating data model and the data access layer.
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