Fair, Isaac and Companies, IncTechnical Trainer/Web-Based Training Developer/Instructional Designer
Dec. 1998 - Aug. 2001Create technical documentation for Fair, Isaac proprietary software as well as outside vendors as needed. Created training manuals for FI Mart, SAMIS Opportunity Management, SAMIS Data Quality Intro to BrioQuery, Intro to Corporate Human Resources Information System (CHRIS) and TransCentury Office. Develop Web-Based (WBT) and Computer-Based (CBT) training programs using Macromedia Authorware, Director, Flash, Adobe Photoshop, and Dreamweaver for company Intranet. Conduct training classes on internally developed applications for all users within the company both domestically and internationally. Conduct standup training via classroom and teleconference. Provide one-on-one training and telephone support as needed.