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Work Background
Bree BoucherOnline Business Manager
Aug. 2021 - Oct. 2023Canberra, Australian Capital Territory, AustraliaBusiness strategy and implementation, project management and delivery for Online Business operators (Coaches, Consultants, Mentors, Course Creators). Activities undertaken within this role include:
- Event management, stakeholder liaison, drafting digital communications, delivery of live and in-person events
- Design and development of online marketing strategies such as sales funnels, social media and email marketing
- Digital and physical product and program launch, project management and tracking outcomes measured by metrics and performance indicators
Bree BoucherMarketing + Mindset Coach
Apr. 2021Online Coaching, Consulting and Training
YMCA CanberraActing Reservations Manager
Jun. 2019 - Dec. 2019
Bree BoucherLife and Purpose Coach
Apr. 2019 - Apr. 2021Canberra, Australian Capital Territory, AustraliaOnline Coaching, Training and Mentoring
YMCA CanberraGeneral Manager
Feb. 2017 - Jul. 2020Leumeah Lodge**Leumeah Lodge winner of Gold in 2019 ACT Region Tourism Awards and Silver at the National Tourism Awards for Standard Accommodation** **Leumeah Lodge winner of Gold in 2018 ACT Region Tourism Awards and Bronze at the National Tourism Awards for Standard Accommodation** 2IC to Executive Manager - Hospitality Services. Leadership of Leumeah Lodge team. Fostering continuous improvement, innovation and high levels of customer satisfaction. Averaging 4.5/5 satisfaction rating across multiple touch points. Professional development and mentoring of key team members into senior roles within the business. Strategic growth of business through leadership of various sales and marketing activities; exceeding revenue expectations in FY17-18 by 40%, increased FIT occupancy by 32% in FY17-18, grew group accommodation (core business) by 35%. Effective P&L management; in second financial year of operation maintaining a low operating cost, whilst increasing revenue, subsequently resulting in producing a profit to be reinvested within the YMCAs community programs. Supporting local businesses, community groups and sporting teams in numerous sponsorship and partnership opportunities. Member of Gold Creek Village Traders Group, Canberra Convention Bureau, Canberra Women in Business and Player Sponsor of Gungahlin Jets recipient of 2018 Coaches Award.
YMCA CanberraActing General Manager
Nov. 2016 - Feb. 2017Leumeah LodgeActing in role from November 2016 while GM on leave, continuing to perform duties and responsibilities of Guest Service Manager role.
YMCA CanberraGuest Services Manager
Feb. 2016 - Jan. 2017Leumeah Lodge2IC responsibilities, including leading the Leumeah Lodge team during absences by General Manager. Reporting monthly on financials, debtor management and yield management strategies. Involved in opening Leumeah Lodge in 2016; recruitment of casual and full time team members, including on-boarding staff and management of staff training schedules. Implementation of supplementary revenue streams such as initiating and ongoing yield management of 3rd party websites in the FIT market. Coordination of room audit, repairs, maintenance and housekeeping requirements of the Lodge.
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