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Work Background
DART (Dallas Area Rapid Transit)Director Talent Acquisition & Employee Success
Oct. 2022 - Oct. 2024Dallas, Texas, United StatesLead a team of 10+ recruiters sourcing talent, creating and maintaining effective programs to support the employee life cycle. Collaborate with senior leadership to understand the organization’s goals and strategy related to staffing, recruiting, retention, training, engagement, and culture. Create strategies, programs, and processes to identify, recruit, and attract qualified candidates in sufficient numbers to meet agency goals and projected growth. Lead the strategic direction of the department and examine hiring trends in anticipation of the agency’s response to labor market changes.
Crawford & CompanyCAT Director of Resource Management
Jan. 2021 - Dec. 2022Allen, Texas, United StatesLed three teams responsible for Recruiting, Resource & Engagement, and Payroll/Client Billing for roster of 10K+ Independent Adjusters serving multiple large clients. Centralized functions within division enabling teams to cross-train functions allowing a greater skillset for team members while decreasing overhead. Created productivity standards, objectives, and processes to increase efficiency and meet 95% or higher client request fill rate.
Crawford & CompanyHuman Resources Manager - Crawford Castrophe Services
Jan. 2020 - Dec. 2021Allen, Texas, United StatesAs a strategic partner, built strong relationships with leadership to support business goals. Spearheaded HR strategies that achieved business results, improved processes, and optimized employee performance. Leading a team of HR business partners, developed, implemented, and managed all aspects of human resources programs and policies in a challenging, high-growth environment.
SGHR SolutionsIndependent Human Resources Consultant
Jan. 2019 - Dec. 2020Dallas-Fort Worth MetroplexConducted salary and benefits surveys, recommended appropriate position pay ranges for a variety of positions based on client needs, performed job analysis, updated/created job descriptions, researched human resource policy issues, drafted and produced policy documents. Served as main point of contact for clients and participants during project.
City of FateDirector of Human Resources
Jan. 2015 - Dec. 2019Fate, TXPlanned, organized and directed the activities of the Human Resources department including recruiting and staffing, compensation and benefits, employee relations, policy development, wellness and training. Created HR department from the ground up. Developed all policies and procedures, HRIS, ATS, background checks, employee testing, on-boarding and terminations. Created processes to professionalize organization. Implemented professional hiring panels, employee recognition programs, newsletter and a updated performance management system and process.
United States Air ForceAssistant Professor/Recruiting Flight Commander-Baylor University
Jan. 2011 - Dec. 2014Waco, TXLed strategically focused recruitment efforts for Air Force Reserves Officers Training Corps (ROTC) leadership development program at Baylor University. Led, designed and drove innovative sourcing strategies and marketing campaigns in key markets. Collaborated with senior leadership to develop annual recruitment goals; analyzed recruitment metrics and provided recommendations for improvements. Facilitated engaging and interactive classroom instruction on topics including the Foundations of the U.S. Air Force and Leadership Concepts.
United States Air ForceSustainment Services Flight Commander
Jan. 2008 - Dec. 2011Little Rock, ARLed HR and administrative functions supporting more than 55K personnel. Directly supervised and oversaw work activities for 4 departments and team of 52. Set and enforced high standards of personal and professional conduct. Served as strategic business partner to senior leaders and operating managers. Consulted with senior leaders on workforce planning, performance management, staffing, and HR policies. Monitored HR policy changes and disseminated to staff and managers.
United States Air ForceMilitary Personnel Section Chief
Jan. 2005 - Dec. 2008GermanyManaged and coordinated a variety of HR support functions for more than 12,000 personnel. Directed and managed performance for teams of up to 580 personnel in 42 work centers. Evaluated and monitored employee performance to ensure goals were consistently met in an effective and efficient manner. Provided guidance to executive leadership on HR operational matters. Spearheaded transformation efforts and developed recommendations for improving operations. Applied HR technical expertise to assist managers in resolving complex issues. Led multiple projects and HR initiatives requested by leadership.
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