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Work Background
Dignity HealthPsychiatric Technician
Aug. 2022 - Nov. 2024Santa Maria, California, United States· Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices. · Developed basic strategies to promote patient safety, wellness and independence. · Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff. · Aided patients in performing activities of daily living. · Handled vital sign monitoring, medication administration and patient behavior assessments. · Restrained violent or suicidal patients using approved verbal or physical techniques. · Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients. · Influenced patients' behavior with interaction, counseling or instruction. · Collaborated with doctors, psychologists or therapists in working with patient treatment
The Bauman ClinicClinical Coordinator
Mar. 2020 - Aug. 2022San Luis Obispo, California, United States· Monitored quality assurance program to improve performance and maintain high standards of care.
· Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
· Admitted patients to services and completed thorough clinical documentation.
· Managed patient flow and directed nurses and doctors to ensure medical assignments are completed on time.
· Explained policies, procedures and services to patients.
· Collaborated with multi-disciplinary staff to improve overall patient care and response times.
· Scheduled appointments for patients via phone and in person.
· Measured vital signs and took medical histories to prepare patients for examination.
· Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
· Organized charts, documents and supplies to maintain team productivity.
Sierra Mental Wellness GroupCrisis Unit Supervisor
Apr. 2018 - Oct. 2024San Luis Obispo, California Area· Built work schedules and staff assignments, taking workload, space and equipment availability into consideration. · Monitored inpatient bed use, facilities and staff to provide optimal use of resources. · Navigated health information exchange systems to preempt and identify patient needs. · Monitored staff performance and provided coaching and formal counseling to staff. · Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions. · Mentored nursing staff and set unit goals and standards. · Performed personnel interviewing, hiring, disciplinary actions and dismissals. · Collaborated with multi-disciplinary staff to improve overall patient care and response times. · Stocked medical supplies, medications and equipment to maintain essential items for unit.
SAN LUIS OBISPO COUNTY BEHAVIORAL HEALTHLicensed Psychiatric Technician
Sep. 2017 - Apr. 2019San Luis Obispo, CaliforniaCare for mentally impaired or emotionally disturbed individuals, following physician instructions and hospital procedures. Monitor patients' physical and emotional well-being and report to medical staff. May participate in rehabilitation and treatment programs, help with personal hygiene, and administer oral medications and hypodermic injections.
Neuro Psych- Alok Kumar, MDTMS Technician
Feb. 2015 - Jul. 2015Fairfax, VA•Demonstrate regard for the dignity and respect of all patients
•Providing a safe and therapeutic environment for daily treatment sessions
•Monitor patients for medical symptoms while receiving treatment
•Provide medical interventions in an emergency situation
•Explain and administer treatments to patients
•Perform equipment positioning for TMS treatment sessions
•Address any patient discomfort
•Maintain patient confidentiality
•Communicate effectively with staff and Psychiatrists
•Maintain a high degree of accuracy regarding all treatments.
•Office administrative tasks such as managing leads, reporting statistical activity to center manager, scheduling appointments, collecting copays, and handling all medical records in compliance with HIPAA
•Verify insurance benefits and obtain authorization for TMS
•Maintain spreadsheet of treatments with start dates, authorizations, etc.
Transitions-Mental Health AssociationLicensed Psychiatric Technician
Feb. 2014 - Jan. 2019San Luis Obispo, California AreaPrepare and provide medications for chronic and severe mentally ill clients, provide medication refills, complete prior authorizations for medications with various insurance companies, perform nursing procedures such as psychiatric injectable medications, vital signs, finger stick blood sugar, clean and apply dressing to minor wounds. Also perform as a case manager and asses clients for suicidal ideation, homicidal ideation and grave disability, asses physical health needs, prepare referrals to physicians, provide treatment, rehabilitation and supportive services, provide education to clients for appropriate medical referrals, act as a liaison between clients and various doctors, perform necessary medi-cal billing, and answer multiple phone lines, file, fax/copy machine and various office duties.
Central Coast PsychiatryLicensed Psychiatric Technician
Jul. 2012 - Nov. 2013San Luis Obispo, California AreaAssisted patients with medications, assisted with administration of Suboxone, completed admissions for patients psychiatric stability, provided medication refills, acted as a liaison for patients and doctors requiring information about medication, side effects, and other psychiatric related issues, completed medication prior authorizations with many insurance companies, performed vital signs, completed chart preparation for multiple doctors and nurse practitioners, filed, faxed, managed multiple phone lines, scheduled patients and completed various office duties.
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