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Work Background
US FoodsBusiness Analyst QA
Aug. 2021 - Feb. 2022Chicago, Illinois, United States• Wrote requirements for Ecommerce site using Product Information Management (PIM)
• Wrote test cases for CDN, PIM and Ecommerce implementations
• Worked with internal clients to capture requirements and write user stories for new projects
• Technologies: EnterWorks, Kafka, CDN and AEM
R2integratedQA/BA
Dec. 2020 - Mar. 2022Conduct functional and non-functional testing on client sites created in AEM and WordPress
HoneywellBusiness Analyst
May. 2019 - Jan. 2020• Lead requirements gathering for Adobe DAM implementation across all Honeywell’s businesses
• Release Planning and Tracking for implementation of Honeywell proprietary system for its customers
• Jira backlog grooming
• Test and quality assure DAM systems and website release
Moody's Investor ServicesBusiness Analyst
Sep. 2018 - Mar. 2022New York, New York• Tested and did quality assurance on Moody’s new report system for Portfolio Reviews, KPI and Peer Comparison reports
• Created and coded scorecard templates for use in the new system
• Worked across organizations to update reports on supranational government financial institutions
• Used Jira to track tickets, test and monitor user story and bug backlog
Moody’s Investor’s ServicesBusiness Analyst
Sep. 2018 - Feb. 2019New York, New York
ASME (The American Society of Mechanical Engineers)Business Analyst
May. 2018 - Jun. 2018Greater New York City Area• Created documentation for a global conference management tool • Developed the requirements for a web site for E-Fests, or engineering festivals
Mullen Lowe ProferoBusiness Analyst
Oct. 2017 - Nov. 2017New York, New York• Wrote user stories for mobile and website interface and functional upgrade • Created training guides for a rollout of AEM 6.3
• Documented functional specifications for AEM 6.3 implementation for Harley Davidson
ViacomBusiness Analyst
Jan. 2017 - Jun. 2017Greater New York City Area• Document national and international requirements for a Digital Asset Management System for Nick Central
• Analyze “As Is” and “To Be” processes and systems for Nick Central and its users
• Create workflows for media and asset management
Bank of AmericaBusiness Analyst/Project Manager
Feb. 2016 - Apr. 2016New York, NY• Documented processes concerning Securities Backed Lending (SBL) and Custom Jumbo Mortgages (CJM) for CCAR.
• Managed workflow analysis of SBL and CJM for regulatory purposes.
• Created the documentation that outlined the modeling processes for SBL and CJM.
The New York TimesBusiness Analyst
Oct. 2015 - Dec. 2015• Content managed Google DoubleClick For Publishers (DFP) implementation for Ad Operations in an Agile environment
• Integrate advertising accounts between DFP and Salesforce for Sales and Trafficking • Document workflows related to DFP, SalesForce, AdBridge and Great Plains • Create reports for Ad Operations and Ad Sales • Performed QA on DFP
Success Academy Charter SchoolsBusiness Analyst
Sep. 2014 - Jul. 2015New York, New YorkInterview organizations for business requirements for AX implementation
Create workflows of all organizations for AX implementation
Fossil Inc.Business Analyst
Dec. 2013 - Jan. 2014New York, New YorkDefined and wrotte uses case, business requirements and functional specifications for an Adobe CQ5 implementation for Fossil Inc.,
Disney ABC Television GroupBusiness Analyst
Apr. 2013 - Aug. 2013New York, New YorkCreated uses cases and developed requirements for ABC/Disney new broadcast system. Work with design solutions and development teams to actualize the requirements into a system.
McGraw Hill-PlattsBusiness Analyst
Nov. 2012 - Feb. 2013New York, New YorkInterviewed global Platts organizations to gather requirements and metrics for a Customer Care incident dashboard for tracing outages and technical issues for Platts media assets. Other documentation includes writing test scripts, UML work flow processes, business cases and functional/technical requirements.
Alexander InteractiveBusiness Analyst
Aug. 2012 - Nov. 2012New York & Tokyo, JapanDefined and wrote the requirements for a global sales platform for MetLife. Currently working with MetLife Alico, the Japanese sales unit of MetLife to create a new portal for agents. My fluency in Japanese helped bridged design and processes differences.
Harrison and StarProject Manager/Business Analayst
Feb. 2012 - May. 2012New York, New YorkLead the development and create the documentation for iPad applications, email blasts and websites for clients in the pharmaceutical industry.
Conde NastBusiness Analyst/ Project Manager
Feb. 2011 - Aug. 2011New York, NYEvaluated APIs, social media strategies and other technologies as part of a content migration project from TeamSite to Adobe CQ5 platform. The project objective was to ensure internal clients could have self-service content systems that relied less on IT support. Verified that the proposed technical design addressed all functional requirements by creating wireframes and use cases for website redesigns for Women’s’ Wear Daily, Vanity Fair and other publications.
Forest LaboratoriesBusiness Analyst
Nov. 2010 - Jan. 2011Short term project to document the upgrade of Forest's Marketing portal. •Created user requirements document for the Marketing Sales Department.
•Created mock ups and wireframes for new portal.
•Interviewed the Business as part of the requirements gathering process.
Merck PharmaceuticalsBusiness Analyst
Nov. 2010 - Jan. 2011New York, New YorkWrote self-service guides for Merck employees to setup SharePoint collaborative sites to eliminate calls to the Technical Team. Worked with a Merck Technical Lead to establish where employees needed the most guidance in creating SharePoint sites in order to decrease Help Desk calls on particular issues.
Deutsche BankQuality Assurance Tester
May. 2010 - Oct. 2010Jersey City, NJSupported the implementation of a global foreign exchange application developed offshore by creating test scripts, executing them and tracking defects in Quality Center.
CelgeneBusiness Analyst
Apr. 2009 - Apr. 2010• Write business requirements for an upgrade and redesign for Celgene’s 75 intranet sites and 20 Internets around the globe. •Support the Medical Information and Clinical Applications Websites by working with users, writing business requirements, conducting User Acceptance Tests and writing tests scripts.
• Produce systems, qualification and validation documentation, as well as facilitate Change Requests.
Paragon Computer Professionals, Inc.Sr. Consultant - Project Manager & Business Analyst
Oct. 2006 - Apr. 2009Bank of New York Mellon April 2007 to April 2009 Project Manager/Business Analyst
• Interfaced with Business users and bridged gaps between business and IT by writing business requirements for complex corporate events and web-based applications
• Conducted in-depth interviews with subject matter experts to understand their business/operational processes and procedures and analyze and write business requirements
• Worked for the PMO to gather and write Business Requirement Documents for applications integral to the merger between Bank of New York and Mellon
• Developed QA/Testing scripts and supported the release of web-based applications for billing processes, e-Proxy, and daily trading • Project managed corporate initiatives such as implementing SSO and corporate action events across the company
Reuters America, Global OperationsProject Manager
May. 2006 - Nov. 2006Research, analyze, and document the current business state, assess all existing systems and business procedures; and define, document, and the future business model. Manage the move and upgrade of Reuter’s existing systems in America, Canada, and Latin America.
Daiichi PharmaceuticalProject Manager
Apr. 2005 - Oct. 2005Manage the development of intranet and Internet applications and content, multiple Information Systems projects, and the publication of communications collateral.
Girl Scouts of the USAWeb Manager
Jan. 2002 - Jan. 2004
Avaya IncApplications Development Manager
Jun. 2000 - Aug. 2002IT Applications Delivery, Development and Project Manager
CIOLucent Technologies
Sep. 1997 - Aug. 2000Web Solutions and Content Manager, Chief Information Office, 3/98 - 8/00 • Worked across business units to collect and write content for a centralized web portal • Developed a centralized content management system for the CIO organization which consolidated some dozen Web sites into one unified user interface for Lucent employees
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