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Work Background
The Joint ChiropracticFront Desk Coordinator
Mar. 2023Atlanta Metropolitan AreaGreet visitors warmly and professionally, answering questions and directing them as needed. Manage the front desk, including answering phones, processing incoming and outgoing mail, and maintaining office supplies. Schedule appointments using our scheduling software, ensuring accuracy and resolving any scheduling conflicts. Confirm appointments with clients via phone or email. Maintain appointment calendars for staff members. Process paperwork for new clients and visitors. Provide administrative support to other departments as needed. Identify potential sales opportunities through guest interactions. Promote products, services, or memberships, effectively communicating their value and benefits. Handle administrative tasks like processing payments, managing appointments, and maintaining a clean and organized work area.
DARP studiosFront desk coordinator
Jan. 2015 - Jun. 2017Greet clients warmly and professionally, projecting a positive and welcoming atmosphere. Answer multi-line phones, efficiently handling inquiries and directing calls to appropriate personnel. Manage studio bookings and client schedules, ensuring clear communication and minimizing conflicts. Process client payments and maintain accurate records in our studio management system. Maintain a clean, organized, and inviting reception area. Assist with ordering and stocking studio supplies. Be a source of information for clients, answering questions about studio services, amenities, and policies. Provide logistical support to recording sessions as needed (e.g., coordinating deliveries, catering orders). Uphold studio confidentiality and professionalism at all times.
Harold’s ChickenAssistant Manager
Sep. 2014 - Dec. 2016Lead by example, fostering a positive and productive work environment for all staff members. Oversee staff scheduling, ensuring adequate coverage for all shifts. Conduct performance reviews and provide ongoing coaching and development for assigned staff. Assist with the recruitment, onboarding, and training of new employees. Maintain a safe and clean work environment, ensuring compliance with all health and safety regulations. Manage inventory control, including ordering food, supplies, and equipment. Contribute to cost control measures by minimizing waste and maximizing efficiency. Address guest concerns promptly and professionally, ensuring a high level of customer satisfaction. Assist with managing the restaurant opening and closing procedures. Handle cash transactions, process payments, and ensure accurate record-keeping. Contribute to the development and implementation of restaurant policies and procedures. Maintain a strong understanding of the restaurant menu and beverage program.
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