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Work Background
CVP (Customer Value Partners)Senior Data Analyst
Jan. 2023Tampa, Florida, United States• Spearheaded Agile data science team for large-scale Military and VA Medical Records system upgrade, implementing GitLab for efficient version control and change management
• Engineered predictive models using AutoML in Python to forecast cancer patient survival outcomes for National Cancer Institute's data readiness challenge, leveraging Electronic Medical Records (EMR) data
• Classify ServiceNow help desk tickets, reducing response times and improving issue categorization accuracy
• Designed interactive Tableau and Power BI dashboards to visualize system performance, user adoption, and integration metrics, driving data-informed decisions for global military healthcare facility upgrades
• Led end-to-end data science workflows, from data preprocessing and feature engineering to model development, evaluation, and deployment in healthcare and IT service management contexts
PODSManager of Revenue Data Analytics
Jan. 2022 - Jan. 2023Clearwater, Florida, United States• Engineered a custom Change of Address forecasting model using Facebook Prophet in Databricks PySpark, integrating external economic data with internal sources to enhance prediction accuracy
• Developed and implemented a statistical Driver Forecast model for workforce optimization across 290 service center warehouses, leveraging advanced statistical techniques to align labor needs with order forecasts
• Spearheaded the migration and transformation of critical revenue management data from SQL Server to Snowflake, ensuring data integrity and optimizing performance
• Used a diverse tech stack for data management and analysis: o Databases: SQL Server, Snowflake o Tools: Azure Data Studio, Databricks PySpark, Python Anaconda o Visualization: Tableau and PowerBI for presenting complex data insights
SimplilearnSenior Lecturer
Jan. 2019• Delivered 713 hours of comprehensive Data Science instruction across 13 cohorts, covering topics from foundational concepts to cutting-edge Generative AI
• Expertly taught advanced subjects including Mathematics, Statistics, Python Programming, Machine Learning, Deep Learning, and Natural Language Processing
• Spearheaded a six-month AI/ML bootcamp in partnership with California Institute of Technology, equipping students for careers in Artificial Intelligence
• Provided ongoing support through content review, substitute lecturing, capstone project review, and dedicated office hours, ensuring student success and program continuity
Data Science Dream JobData Science Mentor and Machine Learning Lecturer
Jan. 2019 - Jan. 2022* Providing technical lectures in Machine Learning in preparation for fulfilling job requirements as a Data Scientist and Machine Learning engineer
* Mentoring aspiring Data Scientists for acquisition of position in Data Science DSDJ has a vibrant data community and a program which provides a clear roadmap and systematic approach to help students or career switchers/enhancers transition into this exciting field.
IntuitBusiness Data Analyst
Jan. 2019 - Jan. 2022Mountain View, CA• Engineered advanced ETL pipelines using SQL and Python, integrating data across Hive, Vertica, and SQL Server databases via Tidal, optimizing data conversion and system integration processes
• Developed interactive Tableau dashboards, including chessboards and burndown charts, providing real-time visualizations of infrastructure and product conversion progress
• Applied data science techniques to clean and analyze customer data for Intuit's Payroll, QuickBooks, and TSheets product lines, informing strategic conversion planning
• Implemented end-to-end data science workflows, encompassing data extraction and transformation from multiple sources, statistical analysis and predictive modeling, visualization, reporting, process automation and optimization
Cost Plus World MarketSenior Data Analyst
Jan. 2017 - Jan. 2019Alameda, CaliforniaDesigned, programmed, tested and implemented programming enhancements to the Supply Chain/Logistics and Inventory Management systems for additional functionality and increased robustness of business critical applications. * Automated reporting structures for the prediction of delivery schedules cross docking through two distribution centers for 389 stores carrying 23,000 items.
* Extended Sox compliant security applications and procedures to three development environments through automating manual processes.
* For approximately 19k Purchase Orders a month, standardize authorization contact information through validation and data cleansing.
* Enable expeditious negotiation for freight terms with seven carriers through 556 ports by creating a process for transportation to change carriers.
* Programmed feed of Purchase Order Estimated Receipt Dates to increase prediction accuracy, decreasing inventory levels by 5%.
* Led department Lunch & Learn session on recent advances in Artificial Intelligence, Machine Learning and Data Science.
SafewayBusiness Systems Analyst - Supply Chain (Merger with Albertsons)
Jan. 2016 - Jan. 2017Pleasanton, CADeveloped requirements, timelines, test plans, ordering schedules, deployment plans and meeting review documentation for eleven projects, modifying the sources for where 421 stores order their salable and supply products. This changed distribution centers, plants, and outside vendors for an average of 12,000 items per store, with up to 36 stores in a week. * Led the Supply Chain Analyst meeting, pulling 13 Business Systems Analysts together to discuss training, standards, development, and professional growth. Organized the monthly training seminars, sharing information to the department of 50+ support to executive level staff.
* Developed the department Playbook, outlining the tasks and timeline dependencies of 16 tracts involved with Source of Supply changes, including Item Setup, Procurement, Pricing, Promotions, Allowances, Ordering schedule, Space planning, Shelf Tags, Accounting, and Deployment.
Schurman Retail GroupBusiness Systems Analyst
Jan. 2013 - Jan. 2016San Francisco Bay AreaLed technical team of three in completing implementation, one month after going live, of transition of ERP from Microsoft Dynamics to JDA's Merchandise Management System (MMS) for Clinton's, a chain of 400+ card stores in UK/Ireland, annual revenue of $500M. * Developed receiving application, cycle count application, and analysis tools in C# for web deployment to retail store systems. Following delayed launch of JDA Point Of Sale application (Win/DSS), implemented receiving methods to process 1,000+ daily invoices (1,400 vendors) enabling receipt of $35M in merchandise (150K SKUs) in stores.
* Created sales predictor using JDA item attributes, including free format description, and sales history, to compare regression, decision trees, and random forest models, all using deep learning libraries in R. Specific words, certain attributes, and past sales were found to have varying correlation to future sales.
Charlotte RusseBusiness Systems Analyst
Jan. 2012 - Jan. 2013San Francisco Bay AreaLed maintenance, upgrading and training of eight merchandise planners on JDA's Enterprise Planning system for making monthly Open-To-Buy decisions for fast fashion business. * Supported Enterprise Planning and implemented solutions to improve user experience.
* Developed/contributed to four project plans, including developing program integration specifications, test plans and implementation plans for short/mid-term (three to 12 month) projects.
* Implemented xStore point-of-sale, including Micros Relate for POS feed ($450M in sales) into JDA's ERP Portfolio Merchandise Management, into 500+ stores resulting in improved tracking of monthly markdowns (10,000 SKUs).
* Implemented import fee tracking module and interfaced to Lawson's general ledger, including interfacing to two expediters, which reduced errors/data entry and consolidated information storage.
Blick Art MaterialManager of IT
Jan. 2007 - Jan. 2012Highland Park, IllinoisOversaw systems for 22-store chain, including register/back office (Win/DSS), ISD’s payment switch for PCI Compliance, pin/debit terminals, and gift cards. * Increased stability of ERP systems with user training, creating $100K systems procurement procedures for five store openings, managing point of sale hardware/software upgrades for 100+ registers, and procurement and implementation of 125 debit terminals, with $130K hardware/development costs – upgraded credit card authorization and settlement processing bringing Blick into PCI Compliance.
* Generated data from monthly ~$60K+ mailings to 100K customers and programmed functionality into point of sale and data warehouse systems to test redemptions of 6+ customer segments (customer type, periodicity and quantity/value purchased, etc.).
* As team of two, created investment proposal and designed/implemented chain-wide “store-within-a-store” concept for custom framing and giclee reproduction, integrating workstations to existing POS application and executing ~$50K/store equipment purchases (flat screen TVs, DSLR cameras, Epson wide-format canvas Giclee printers) of and pricing structures for 700+ framing options – generated ~$150K additional revenue.
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