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Work Background
NUSKOOL SCHOLARSDevelopmental Specialist
Dec. 2024West Virginia, United StatesAs a Transition Specialist with NUSkool Scholars, I play a vital role in the success of our clients by providing hands-on support in various areas. Skilled in written and verbal communication with strong time management abilities, I excel as a collaborative team player dedicated to achieving shared goals efficiently. My responsibilities include delivering life skills training, offering job coaching, conducting community-based assessments, and facilitating a range of services designed to empower individuals and promote their personal and professional growth.
Overall function:
-Works collaboratively with agency representatives to provide information sessions for clients and/or parents to transition clients into the workforce, prepare them for secondary education, and provide them with the skills necessary to live independently.
- Help clients locate competitive employment that is consistent with their vocational goals
- Facilitate career exploration with various businesses within the community
-Plan and implement transition services
-Case management
-Instruction
Job Squad, Inc.Job Coach
Aug. 2024 - Dec. 2024Charleston, West Virginia, United StatesProvide direct support to persons who are employed by community businesses. S/he will establish and maintain positive working relationships with persons served, their circle of support, and employers. Provides on-the-job training/teaching and supervision to persons served who hold a variety of jobs in the community. Utilizes various methods of support/training as appropriate given each individual’s learning style, work experiences, and skills. These supports include, but are not limited to, modeling, side-by-side training, prompting, and observational supports. Teaches job responsibilities, job retention skills and appropriate social skills, and is a role model.
Dough Daddy’s PizzaBartender
Dec. 2023 - Aug. 2024Hurricane, West Virginia, United StatesAs a Bar Waitress at Dough Daddy’s Pizza, you are responsible for providing excellent customer service, crafting and serving a variety of beverages, and ensuring a welcoming and enjoyable experience for all guests. Your role involves a combination of bartending and waitressing duties, contributing to the overall success of the restaurant.
DICK'S Sporting GoodsRetail Associate
Aug. 2022 - Jul. 2023Charleston, West Virginia, United StatesAs a Sales Associate at Dick's Sporting Goods, your primary responsibility will be to provide exceptional customer service to all shoppers. You will assist customers in finding the products they need, answer any questions they may have, and provide product knowledge and recommendations to enhance their shopping experience. Key responsibilities of the role include:
- Greeting customers as they enter the store and offering assistance
- Helping customers locate merchandise and providing information on product features and benefits
- Processing customer transactions at the register and handling cash and credit card payments
- Maintaining a clean and organized sales floor by restocking merchandise and ensuring proper product placement
- Participating in store promotions and sales events to drive revenue and meet sales goals
- Demonstrating a strong knowledge of sporting goods products and brands to effectively assist customers in making purchasing decisions To succeed in this role, you must have excellent communication skills, a friendly and outgoing personality, and a passion for sports and outdoor activities. Previous retail experience and a strong customer service background are preferred.
Planet FitnessMember Services Representative
Jul. 2022 - Dec. 2023Hurricane, West Virginia, United StatesAs a Member Services Representative at Planet Fitness, your primary role is to provide exceptional customer service to all gym members and prospective clients. You will be the first point of contact for members, assisting them with any inquiries, concerns, or requests they may have regarding their memberships, gym amenities, or fitness programs. Key responsibilities of the role include:
- Greeting members and visitors as they enter the gym and providing a warm and welcoming environment
- Answering phone calls and emails to address member inquiries and resolve any issues promptly and effectively
- Providing tours of the facility to potential new members and promoting membership benefits and services
- Assisting with membership sign-ups, cancellations, and account updates using the gym's software system
- Maintaining a clean and organized front desk area and ensuring that all member information is accurate and up-to-date
- Educating members on gym policies, rules, and safety guidelines to ensure a positive and safe workout environment To succeed in this role, you must have excellent communication and interpersonal skills, a positive attitude, and a passion for helping others achieve their fitness goals. Previous customer service experience in a gym or fitness center is preferred but not required.
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