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Singapore
Work Background
International Sales Support Specialist and New Business development
Alliage S/A.International Sales Support Specialist and New Business development
Apr. 2023Cape Town, Western Cape, South AfricaManaging and overseeing over 13+ international key accounts and partners for all sales, support, coaching and training, logistics and regulatory matters. Products includes dental imaging, extra- and intra-oral X-rays, software, as well as dental chairs and other peripheral products used in dentistry. Matrix managing of a diverse group of sales teams, account managers and marketing managers across the globe. Main functions include: • Leadership & Team Development: o Successfully lead and coach diverse international sales teams spanning regions including the USA, Europe, Africa, Middle East, Asia and Australia. o Implement training for sales teams to enhance product knowledge, sales strategies, and target achievement. Co-calling and coaching with sales teams in their territories across the globe to improve sales techniques and ensuring implementation of business objectives. o Conducts ongoing performance reviews, setting individual and team goals aligned with company objectives (Internal as well as external) for 20+ key account/marketing managers. • Strategic Planning and Execution: o Spearhead the development and execution of strategic sales initiatives to drive revenue growth across multiple territories, cultures and staff. o Collaborate with cross-functional teams, including manufacturing, regulatory, and logistics, to ensure alignment with organizational goals and smooth running of operations. o Analyse market trends, competitor activities, and client feedback to refine sales strategies and identify new business opportunities that fits into that respective market. • Operational Excellence: o Manage budgets and resources effectively to maximize profitability while adhering to company policies and ethical standards. o Organize and execute international roadshows, exhibitions and product launches, coordinating with partners across the globe to showcase the latest innovations and Alliage product offerings.
Area Manager
ILEX MEDICAL LTDArea Manager
May. 2021 - Mar. 2023Western Cape, South AfricaDeliver leadership and direction to improve strategic planning, operational efficiency, customer service, and sales. Oversee installation and de-installation of equipment to support service staff. Meet customer expectations by facilitating logistics team with ordering, quotes and generating POs for procurement level and urgent deliveries. Troubleshooting and application support to improve customer satisfaction. Product demonstrations and technical product trainings to hospital staff and customers to add to customers experience. ● Guaranteed compliance with regulatory requirements by conducting audits, attaining ISO accreditation for Western Cape stores and sales departments in Western Cape. ● Maintained healthy stock level of required resources by improving stock control and ordering supplies. ● Ensured unhindered operations by using strategic planning and project management skills
Interventional Cardiology Account manager
MerilInterventional Cardiology Account manager
May. 2018 - May. 2021Western CapeIncreased revenue growth through the sale of world’s largest and the worlds thinnest coronary artery stents, including Biomime morph and evermine50 as well as Mozec balloons used in coronary interventions. Recognized as consistent top performer, exceeding set targets and accelerating business growth. Sourced, negotiated, and offered products to all interventional cardiologist in the Western Cape. Delivered operational oversight to consignment stock and catherization labs in the Western Cape. Met customer satisfaction level and developed robust professional relationships to sell devices and surgical related products in theatre and catherization lab environment. Developed marketing plan and digital marketing campaign to support and increase product visibility and sales. ● Established and maintained collaborative relations with clients, staff members, and senior management. ● Established robust professional relations with pharmacists, stock controllers, unit managers, cardiologists, technologists, radiographers, and nursing staff. ● Boosted team performance by organizing and delivering individual-centric training sessions. ● Recognized as subject matter expert, training all staff in hospital on Meril cardiology products. ● Accompanied cardiologist to factory in India for complex interventional congresses and plant visits.
Sales Specialist
priontexSales Specialist
Mar. 2017 - Apr. 2018Western CapeAnalyzed customer requirements and managed sales of disposable and reusable drapes to hospitals and theatres. Negotiated with clients and secured new business and contracts in public and private sectors. Managed wide range of functions, such as stock takes, problem solving, and customer care. ● Employed excellent communication skills to develop and strengthen relations with stakeholders, including pharmacist, hospital management, end users, doctors, stock controllers, and nursing staff. ● Valued as key contributor to the business growth by developing new contracts and new tender business.
Pharmaceutical Sales Representative
MerckPharmaceutical Sales Representative
Sep. 2012 - Nov. 2016Johannesburg Area, South AfricaManaged portfolio of pharmaceutical products, including Januvia, Janumet, Inegy, Ezetrol, and Arcoxia. Arranged big CME functions and managed and coordinated the event with over 50 attendees. Coordinated with colleagues and delivering effective training on disease and clinical trials. Delivered expert advice and support to health care professionals on the correct way to write a motivation to medical aids. ● Boosted sales and revenue growth by launching new products and introducing market-specific action plans. ● Turnaround business and grow performance across the territory in a very short time. ● Ranked 2nd for representative of the year awards in 2016, MSD South Africa. ● Presented account management in pharmaceutical sales to the EMEA team.
Pharmaceutical and vaccines Sales Representative
PfizerPharmaceutical and vaccines Sales Representative
Jun. 2007 - Sep. 2012Johannesburg Area, South AfricaDemonstrated and sold Celebrex, Rayzon and Zithromax products to GP's and Orthopedic Surgeons. Developed compelling proposals and promoted S26 Gold and Prevenar vaccines to clinic sisters, hospital staff, nurses, maternity, and pediatric wards. ● Accomplished all significant challenges associated with the launch of Lyrica in the area and direct sales of Rayzon in theatre and emergency rooms. ● Launched Prevenar and new S26 Gold products
Additional experiences
Boehringer Ingelheim, Ampath, PathcareAdditional experiences
Jul. 2001 - May. 2007Sales Representative at Boehringer Ingelheim, as Biomedical Technologist at Ampath Laboratories, as Intern Biomedical Technologist & Registered Biomedical Technologist at Pathcare Laboratories
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