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Work Background
Melbourne & Olympic ParksOperations Manager Margaret Court Arena
Jun. 2024Melbourne, Victoria, AustraliaCollaborated with cross-functional teams to execute large-scale events, managing budgets ranging from $50K to $200K, resulting in successful events that exceeded client expectations and generated positive feedback. Collaborated with marketing team to launch targeted promotional campaigns for upcoming events, resulting in a 30% increase in pre-sale ticket purchases and sold-out shows. Oversaw logistical operations for 83 events annually at a 7,800 seat arena, resulting in a 20% increase in overall attendance and a 20% increase in revenue.
Melbourne & Olympic ParksOperations Assistant Manager Margaret Court Arena
Oct. 2023 - Jun. 2024• Leading large teams and responsible for the delivery of multiple functions • industry experience with large and complex event productions and the intricacies of staging, rigging, lighting and audio requirements.
• Proven ability to work in a high-pressured environment, with competing priorities, stakeholders and deadlines.
Melbourne & Olympic ParksOperations Supervisor Rod Laver Arena
Jan. 2023 - Oct. 2023Melbourne, Victoria, Australia-Delivering World class events like Billie Eilish, Kendrick Lamar Dua Lipa, The Killers, BlackPink, Twice, Dave Chapel, Disney On Ice and many more. -Leadership role in planning and delivering the Australian Open, one of Australia’s most iconic sporting events.
-Purchase orders, event estimates & settlements.
-Communicating with verity of departments for facility bookings.
-Managing partnership with key stakeholders across rigging, audiovisual, lighting and infrastructure to deliver events in partnership with iconic organizations including Mushroom Group, Secret Sounds, Live Nation and TEG.
LITTVictorian Sales Representative
Mar. 2021 - Jun. 2022Melbourne, Victoria, Australia-Built relationships with key stakeholders and influencers to increase brand awareness and reach new markets.
-Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a 30% increase in sales
Melbourne & Olympic ParksOperations Supervisor Margaret Court Arena
May. 2019 - Jan. 2023Melbourne, Victoria, Australia-Developed and maintained relationships with key stakeholders to ensure smooth event planning and execution.
-Demonstrated strong time management skills by completing deliveries within the allotted time frame.
LuckyDsHostelOperations Manager/ Events & Social Media Coordinator
Jan. 2017 - May. 2017Greater San Diego Area-Negotiated successful outcomes with difficult customers and handled complaints in a professional manner.
-Organized press events and managed media inquiries, resulting in increased media attention.
-Adapted design concepts to different media formats, including web, social media, print, and video.
Fernie Lodging CompanyGuest Services Specialist
Aug. 2016 - Jan. 2017Fernie, British Columbia, Canada
Camp Matoaka For GirlsCamp Counselor
May. 2014 - Aug. 2018Maine, United States-Fostering a fun and safe environment for children.
-Experienced in portrait and event Photography.
-passionate photographer with a keen eye for capturing moments and telling stories through images.
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