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Work Background
Research SolutionsDirector of Project Management Office
Jan. 2022Monterrey, Nuevo León, MexicoIn charge of managing our resources to achieve our short, medium and long term plans throughout the whole organization: - Cross-functional planning and execution - Executive strategy
- PMO incorporation and management - Internal and external stakeholder reach out - Strategy and Operational processes optimization - KPI follow up through all departments - OKR Implementation
Research Solutions / Reprints DeskCRM Database Manager
Aug. 2020 - Jan. 2022Monterrey, Nuevo León, MexicoIn charge of the Data-Driven tasks that are involved with our customer/prospect segmentation in our CRM as well as automating internal processes. Data Analytics, Reporting, Marketing Email and .csv Imports are tasks under my responsibility too.
Principal Financial GroupFinancial Sales Manager
Apr. 2018 - Mar. 2020Monterrey, Nuevo León, MexicoExecutive Sales based on retirement plans. Main responsibilities: - Prospecting
- Inbound and Outbound reach
- Quotation based on consultations
- Deal Pipeline follow-up through whole sales process
- Client Portfolio retention and enrichment
- Micro Project Management
Hispanic Teleservices CorporationExecutive Sales Representative/Supervisor
Oct. 2016 - Apr. 2018Customer service and sales for one of USA´s most famous retailer store. Later on, operating as a Supervisor, the tasks included day-on-day monitoring and feedback as well as developing work strategies to meet with the internal KPI´s.
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