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Work Background
EmiratesFlight Attendant
Dec. 2019United Arab Emirates
Andreeas Beach ClubGuest Relations Manager
May. 2018 - Dec. 2019Dubai, United Arab Emirates
Andreeas Beach ClubHead Hostess
Aug. 2017 - May. 2018Dubai
Gerchik.ruHead of HR department
May. 2017 - Aug. 2017Украина
China.hi Restaurant Manager
Mar. 2017 - Jul. 2017Украина
The Burger and The CakeRestaurant Manager
Jul. 2015 - Dec. 2016Ukraine, KievTo form a positive image of restaurant and increasing quality control and cultural services to guests of the restaurant;
Creating a pleasant and freandly atmosphere;
Study of consumer preferences ofguests of the restaurant;
Preparation of proposals and their implementation for the improvement of services to guests;
Establishment and expansion of publicrelations and media; Accounting and analysis of complaints, claims, and wishes of guests; The elimination of short comings in the restaurant;
Training organization; Organizing daily brifings; Employee scheduling; Doing reports.
The Burger and The Burger MexicoHead Hostess
Jan. 2015 - Jul. 2015Kiev Region, Ukraine
The Burger and The Burger MexicoHostess
Jan. 2014 - Dec. 2014Ukraine,KievGreet guests;
Present menus and take orders;
The adoption of reserves, clarifying the number of guests, time and what tables guests prefer;
Ensure the quantity of menus is sufficient to cater to the number of guests; Keeping the workplace clean and orderliness;
Helping waiters in serving guests as neeeded; Training interms hostesses;
Scheduling for hostesses units; Solution of conflicts;
Provides efficient and cultural services to guests of the restaurant, creating comfortable conditions for them;
Informs management of the organization of the existing shortcomings in the service of visitors, take measures to eliminate them.
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