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Work Background
Ontario English Catholic Teachers' AssociationSenior Office Administrator
Sep. 2023 - Jul. 2024Ottawa, Ontario, Canada
Taggart Construction LimitedAdministrative Assistant
May. 2022 - Jul. 2022Ontario, Canada• Organized, and maintained both digital and manual document filing systems, ensuring easy retrieval and accessibility.
• Processed company documentation, including invoices and paychecks with a strong focus on accuracy and attention to detail.
• Assisted with administrative tasks such as printing, emailing, filing, and scanning files to support efficient operations.
• Provided general support to the team, effectively managing tasks and ensuring deadlines were met.
• Conducted data entry into various system ensuring data accuracy and completeness.
• Demonstrated exceptional accuracy, processing about 40 invoices and paychecks daily with 100% accuracy.
Millennium 1 SolutionsSenior Support Specialist
Feb. 2021 - May. 2022Ontario, CanadaPerformed a daily average of 20 client cases via salesforce and closed out 90% on an average daily,
• Determining eligibility by comparing customers information to requirements,
• Informing and advising clients by explaining procedures, answering questions and providing information,
• Broke down and evaluated clients and client problems using procedure flows, personal expertise, and and probing questions,
• Retention of existing clients and development of new accounts by extending high-quality and efficient support service by 80%,
• Resolution of conflicts and negotiate mutually beneficial agreements between parties
• Attentiveness to customers, handling concerns with urgency and escalating major issues to a supervisor/Team lead.
Hathorn and NottFundraising Officer
Jan. 2020 - Dec. 2020Ottawa, Ontario, CanadaPerformed door-to-door fundraising to raise donations for different charities such as UNICEF Canada, Plan International, Ottawa Humane Society, Heart and Stroke and SOS,
• Acquired an average of 30 donor clients weekly and had donor retention percentage of about 80%,
• Collected data and performed client needs analysis,
• Cultivated cooperation through regular team meetings and trainings designed to foster inter-term camaraderie,
• Built rapport, formed, nurtured, and managed relationships with key donors to ensure and maximize long term contribution to the charity’s cause,
• Created and built new relationships with donors and potential donors to commit long term to the charity’s cause,
• Acquired between 20-30 long term donors weekly for the organization and charities thereby achieving and surpassing performance targets.
Emedel LOANZ-CA LtdBusiness Development/Executive Assistant
Jan. 2018 - Aug. 2019Abuja, Nigeria• Prepared and distributed correspondence, reports, briefings as well as layout and scan documents when required, • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity, • Created and organized inventory of procurement made for administrative purposes by opening, sorting, prioritizing, and distributing mail received, • Screened calls and emails and initiated actions to respond or direct messages to managers, • Developed and updated spreadsheets and databases to track, analyze and report on performance and sale data, • Took minutes of meetings and executed meeting and events for the company to support sales, business development and senior management teams, • Developed and maintained automated alert system for upcoming deadlines on incoming requests and events, • Processed travel expenses, and reimbursements for executive team and senior management group, • Responded to emails and other correspondence to facilitate communication and enhance business processes, • Organized logistics and materials for each meeting, arranges spaces and took detailed notes for later dissemination to key stakeholders.
Model Girls' Secondary School (UBE)Asst Admin Officer, Office of the Vice Principal Academics
Nov. 2016 - Nov. 2017Rumueme by Agip roundabout, Port - Harcourt, Rivers State.Posted here during my National Youth Service as my Primary Place of Assignment
Media PerspectivesOperations Unit Intern
Jul. 2015 - Aug. 201537/39 Oduduwa Way, GRA, Ikeja, Lagos. P.M.B 21236, Ikeja, Lagos, NigeriaStrategic Media Planning, Buying, Compliance, Monitoring, OOH, and Digital services
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