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Work Background
Grupo DiscabosSenior Technical Coordinator - Avixa CTS
Jun. 2019Taboão da Serra SP - Brazil
Grupo DiscabosCoordenador técnico
Apr. 2017Taboao da Serra
DiscabosSenior Technical Consultant (AVIXA CTS)
Apr. 2017Taboao da SerraI work in the pre and after sales phases, giving active attention to our internal sales team and also to the end customers, promoting all brands distributed by Grupo Discabos, with focus in the solutions from these brands: TOA, ATEN and WORKPRO. To increase brand recognition and increment sales, I give pre-sales consultancy to our end customers, prepare workshops, arrange product meetings and face-to-face / virtual training. I create objective and exceptional diagrams which facilitate the understanding of the systems provided by us, as well as benchmarking research. I have direct contact with the sales and engineering departments of the brands ATEN, WORKPRO and TOA, activity of high responsibility, assisting the directors of Grupo Discos to develop their market intelligence strategies. In 2018, just as an example, we increased by 3 times our ATEN sales result. In our show room, all audio and video equipment has been installed and configured by me and everything work along with A/V rack automation. In this showroom we make presentations to customers, allowing them to visualize, according to their needs, how our solutions can solve the requirements of their customers' projects.
TOA Corporation (Kobe-Japan)Country Manager (MKT, sales, technical support)
Nov. 2013 - Apr. 2017Brazil
Responsible for all TOA Corporation marketing and sales activities in my country, working close to and supporting distributors, project companies, system integrators, contractors, installers and end users. Also reporting to TOA Japan HQ about the current Brazilian market situation. Since the beginning of 2013 I helped TOA Corporation Japan to reach a new sales record in Brazil. Thanks to my personal efforts, TOA brand name and brand value quickly increased in my country. In the years between 2015 and 2016, besides the economic crisis, TOA sales continued growing in Brazil, thanks to the good support I was giving to our customers and partners, built on a strong business relationship with all the stakeholders in our market. Products that were never sold before in Brazil started to be known and installed. In order to accomplish this task, I kept visiting many customers one by one, sometimes arranging virtual meetings, giving workshops and training sessions, and also starting new marketing activities initiated by me, including local website, Facebook Page and an active Youtube Channel full of training videos. I established a new regional distributor and started new key contacts with partners and customers, increasing TOA brand awareness in my country. I also stablished the first Brazilian authorized maintenance shop. The most important Brazilian projects where TOA solutions were specified were and continue being monitored by me, as many of them still count with my help on the technical design and after sales services. I can list some important TOA installations in Brazil where I helped with the project design, working closely to the project designers or system integrators, as follows :
- Atlantica Hotels-S. Caetano do Sul-SP
- Toyota-Fábrica de Porto Feliz-SP
- Espaço Cultural Porto Seguro-S.Paulo-SP-Brasil
- Colégio Soka – S. Paulo-SP Brasil
- Hospital Delphina Rinaldi Abdel Aziz-Manaus-AM (biggest hospital in the North region of Brazil) www.toa.com.br
www.toa.jp
Roland BrasilCRM & Service, Product Marketing/Sales/Installations Manager
Jan. 2007 - Dec. 2012COTIA-SP-BRAZILReporting straight to the CEO, I managed a team with ten people. Our department was responsible of the whole company after sales, caring over customer support, maintenance, communication with the field service network in our country and spare parts delivering. We were controlling owners manual translation and digital organs sales/marketing/technical areas as well.
The CTR department was started by me in 2007, with only three people. As the time passed, counting on the add of more people and with the great help of the team, I could improve some procedures and add new actions, taking the department to a new step and helping the company to increase sales, reducing operational expenses. I believe that using the project management practices suggested by PMI was also a reason to get better results. I had many chances to travel abroad, visiting other subsidiaries in different countries, not only to learn, but also to exchange experiences.
Roland BrasilProduct Coordinator (Digital Keyboards)
Jan. 2005 - Dec. 2006São Paulo-BrasilMarketing and sales coordination for arranger keyboards, giving product support to end users, training sessions to dealers and playing live at music workshops.
Great time to me, helping the company to improve sales and get better communication with the dealer's network.
FpakStudioFpak Studio-Owner
Jul. 2001 - Dec. 2004Caieiras-SP-BrazilWorking at my own music studio, making audio recordings, giving training to musicians who wanted to know how to operate their electronic music gear and also playing in musical events, as a professional musician.
During the same time, I also translated owner's manuals and web texts for Roland Brasil.
Roland BrasilSenior MI Products Specialist / Tech Support
Jul. 1997 - Apr. 2001São Paulo - BrasilGiving product support to end users, training to dealers and also playing at workshops.
Micrologic MusicpowerProduct Specialist / Technical Support for Korg products
Jan. 1994 - Jan. 1997São Paulo-SP-BrazilGiving product support to end users, training sessions to dealers and also playing live at music workshops.
Conservatório Musical Souza LimaSynthesizer Programming Teacher
Aug. 1992 - Dec. 1992São Paulo Area, BrasilTeaching Music Synthesizer programming.
Dawer do Brasil (Kawai)Product Specialist / Technical Support
Jan. 1992 - Jan. 1994São Paulo-SP-BrazilGiving product support to end users, training to dealers and also playing live at music workshops. During that time, I also translated many Kawai owner's manuals into Portuguese.
Harmony Music Center (school and music shop)Music Teacher & Music School coordinator
Sep. 1985 - Jan. 1988São Paulo Area, BrasilWorking as a music teacher and also coordinating the music school. At that time, I was also writing music arrangement scores.
Eletronica HamelinProduct Manufacturing Quality Inspector
Apr. 1985 - Sep. 1985São Paulo Area, BrazilWorking at this factory, as a quality inspector for their electronic musical instruments products. At that time I could successfully improve the quality inspection procedures, helping the company to deliver better products and, as a consequence of it, improving sales. I was also giving workshops in many Brazilian cities in behalf of the same company.
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