Shaniya Morris

Live Chat Specialist

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Shaniya Morris, as a Live Chat Specialist, is responsible for interacting with customers to provide and process information in response to inquiries, concerns, and requests about products and services. She excels in providing real-time assistance to clients, ensuring high levels of customer satisfaction through excellent service. Shaniya is adept at handling multiple chats simultaneously while maintaining detailed conversation records. She has a strong understanding of company products and services and uses this knowledge to address customer inquiries and complaints effectively. Shaniya also assists in training new staff members and contributes to team efforts to meet and exceed company goals.

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