Gwena Ltd (Gwena Dental Care & Wellwood Dentistry & Aesthetics)Business Manager
Nov. 2021Applied fair and consistent personnel procedures and policies to guarantee practice met legal obligations. Compiled and presented monthly reports, including recommendations and action plans for issues to practice owners. Determined and implemented adequate staffing levels for smooth running of operations. Coached, led and developed a high performing practice team. Provided invaluable support and feedback to clinicians and monitored KPIs closely to meet set targets. Performing periodical reviews of systems to identify and improve procedures in line with statutory requirements and general operations. Coordinated payroll services, including superannuation payments and maintained leave entitlement records for staff and clinicians. Enforced adherence to Health and Safety statutory obligations and legislation, including risk assessment, accident reporting and investigations.