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Work Background
Accountant
Stacy Snyder, Inc.Accountant
Feb. 2015Greater Chicago AreaStrategic Business Solutions and Implementation -Perform full-charge bookkeeping and HR. -Spearhead the automation of accounting and HR processes to create turn-key operations that increase efficiency for small business clients. -Develop and implement training programs for business owners and staff. -Consult owners/staff/corporate accountants quarterly or annually to prepare for tax payments/returns. -Broad industry exposure: design, manufacturing, hospitality, construction, real estate, personal services.
Business Manager
Tangent Design Group, Inc.Business Manager
Feb. 2015 - Dec. 2024Chicago, ILIndustrial Design and Manufacturing for the transportation industry -Led operations, accounting, and HR for three companies. As the sole non-designer, touched every part of Tangent's business from strategic growth planning and marketing to implementing higher fee structures. -Developed, implemented and maintained budgets, financial reporting, AR/AP, payroll, and cash flow. -Led cross-functional teams in product brainstorming, securing patents, market launches, and generating new revenue streams. -Drove full employee lifecycle: hiring, onboarding, training, performance management, benefits, and policy creation, ensuring legal compliance and fostering a positive work culture. -Managed all facets of client interactions, from credit approvals to contract management, enhancing client satisfaction. -Established and maintained vendor relations and property oversight, ensuring seamless operations and cost-effective solutions. -Expanded processes and adopted technology to support evolving business models. -Led software migrations for PM, HRIS, and ERP systems; trained staff on all softwares. -Organized staff events, companycelebrations, and client gifting. -Began role as consultant through Stacy Snyder, Inc. 2015-2018 before joining full-time. -Notable Achievements: ---Decreased overall operating expenses by 10% in one year by re-negotiating vendor contracts. ---Increased profitability by 5% in one year by increasing hourly bill rate 33% to better match service value and accommodate increased software, insurance, and talent costs, without losing a single client or project.
Real Estate Consultant and Administrator
Various Top-Producing BrokersReal Estate Consultant and Administrator
Jan. 2010 - Dec. 2017Chicago, Illinois, United StatesResidential Real Estate and Property Management (Clients included Millie Rosenbloom of Baird & Warner, Jean Ward of @Properties, and MTD Property Management) -Consulted on sales growth and planned for profitability; created and implemented work flow for broker teams. -Recruited, onboarded, and trained staff. -Wrote content for broker websites, newsletters, and blogs to meet SEO standards. -Performed transactional real estate tasks to include client, broker, and vendor interface and correspondence. -Updated client information and led CRM maintenance and reporting. -Showed rental properties to prospective tenants; created monthly property reports.
Real Estate Agent and Growth Consultant
Coldwell BankerReal Estate Agent and Growth Consultant
Jan. 2004 - Jan. 2009Frisco, Texas, United StatesResidential Real Estate Sales -Buyer’s agent for top producing agent in Dallas/Fort Worth: generated personal leads through marketing, networking, and association; converted leads to sales in a manner that guaranteed repeat business. -Created, implemented, and monitored business growth initiatives for team to include increasing revenue, decreasing operating expenses, building team infrastructure & brand awareness. -Researched and wrote SEO-backed content for website to include city and neighborhood descriptions, reciprocal links to vendors, and fresh content. -Co-organized customer-appreciation events with vendors.
Director of Operations
The Habitat Company Brokerage DivisionDirector of Operations
Jan. 2000 - Jan. 2005Chicago, Illinois, United States$300M Residential real estate brokerage -Brought a dynamic, P&L-oriented approach to the coordination of all sales support and administrative functions for a three-office/60-agent real estate operation. -Directed an eight person administrative team. -Ensured smooth daily operation of multiple administrative/accounting areas, including human resources, accounts payable, IT, receivables, contract administration, as well as responsibility for the MLS database system. -Continuously sought to optimize policies and processes to support sales and profit goals. -Prepared, analyzed and administered budgets. Performed extensive P&L/financial analysis to determine potential new business opportunities and/or cost reductions. -Implemented two highly successful revenue-generating programs offering Mortgage Partnership and Transaction services. -Increased lead generation by spearheading a highly popular program of homebuyer seminars offered in conjunction with city government leaders. -Pioneered the company's first call center operation to eliminate mis-handled telephone inquiries, capture data, and to generate additional revenue. -Concurrently took the initiative to begin cold-calling on an area of lofts, condos and townhomes to build relationships with owners and develop a downtown "farm." Bottom line: Sold six homes totaling $2M within first 90 days in sales role.
Property Manager
Thomas Property ManagementProperty Manager
Jan. 1998 - Jan. 2000Chicago, Illinois, United StatesReal estate management company with $18M portfolio of six upscale, multi-family properties. -Managed leasing, tenant relations and operations & led a four-person staff. -Organized and conducted open houses, processed and researched applications, prepared advertising, managed AR/AP, reconciled bank accounts, & negotiated contracts with suppliers and contractors. -Prepared and analyze budgets, compiled monthly income and expense reports & presented to owners.
Dating Consultant
Alternative ConnectionsDating Consultant
Jan. 1997 - Jan. 2000Chicago, Illinois, United StatesPersonal matchmaking service of 200+ clients built from the ground up -Sold time-based memberships; interviewed and vetted client for potential hand-matches; coached on successful dating business development to include networking and scouring for new leads, creating and offering promotions, and encouraging membership renewals. -Automated database. -Organized monthly group matchmaking events.
Producer / DJ / Talk-Show Host
WNDZ-AM Chicago/WLS-AM Chicago/WQFE-FM Indianapolis/WIBC-AM IndianapolisProducer / DJ / Talk-Show Host
Jan. 1996 - Jan. 1998Chicago & IndianapolisNews/Talk/Information, Oldies & Variety Formats; Listener Base 25,000 - 535,000 -Confident in the mechanics of producing a show from scratch: brainstormed and implemented topics/ideas; researched and booked guests; wrote and hosted shows to include conducting interviews, generating listener interaction, and creating buzz; sold advertising; wrote, produced and slotted both live and pre-recorded commercials. Solid technical skills including operating control boards, phones, and in-studio audio. Heavily involved in community outreach and events in the all markets served.

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