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Work Background
PTek Solutions LLCOwner, Principal Transformation Consultant
Jun. 2022Oakland, California, United StatesLed cross-functional workshops to design an OKR framework for a data analytics provider, enabling a $1.4B acquisition nine months ahead of schedule and increasing valuation by 15% by aligning executive priorities. Overhauled Salesforce and Docusign integration with JD Edwards ERP at a real estate development firm, reducing release cycles from four months to one, generating $3M in annual revenue through streamlined contract processing. Optimized legal application systems, achieving $2M in operational cost savings within six months by enhancing workflows and reducing system redundancies across 11 applications. Conducted POPM (Product Owner/Product Manager) training for the entire Product Management organization at Lennar, enabling sustainable program increment planning and execution. Mentored Scrum Masters and Product Owners, transitioning waterfall teams to Agile and achieving alignment with SAFe methodologies for ERP, Docusign, and Legal Apps teams. Reported on SAFe transformation impacts, utilizing Jira reporting to monitor organizational progress, improve cross-team collaboration, and support data-driven decision-making for higher-level planning and execution tracking. Drove Apptio Targetprocess tool adoption as an IBM Silver Partner, improving organizational planning and execution efficiency for enterprise clients.
Levi Strauss & Co.Enterprise Program Manager
Jun. 2020 - Jun. 2022San Francisco, California, United StatesBuilt Levi’s AWS Data & AI program from the ground up, scaling it to a $65M portfolio with 35 global teams, enabling machine learning capabilities that drove a $2B post-pandemic revenue recovery. Served as Solution Train Engineer, mentoring Release Train Engineers, Scrum Masters, and project professionals across six Agile Release Trains. Designed and implemented digital.ai Agility as a portfolio and program layer over Jira, optimizing tools and processes to enhance team efficiency and strategic alignment through real-time bi-directional integration and audience-specific dashboards for strategy, execution, and financial metrics (CapEx/OpEx). Developed predictive modeling workflows, optimizing inventory decisions and supply chain operations, leading to $20M in operational savings. Unified program increments and iteration cadences for cross-functional alignment, enabling seamless collaboration across Strategy, Technology, Master Inventory Management, and Data & AI teams.
Levi Strauss & Co.Agile Program Manager
Mar. 2019 - Jun. 2022San Francisco, California, United StatesEstablished data governance frameworks, improving data accessibility and quality across critical systems, including SAP and Salesforce, by deploying Collibra and automating data ingestion pipelines. Introduced digital.ai Agility as a program layer over Jira for real-time integration, managing three release trains with six teams aligned across business, technology, product, and marketing. Facilitated SAFe POPM, Leading SAFe, and SAFe DevOps workshops, driving team alignment and Agile adoption across the organization. Led cross-functional planning cycles and established real-time integrations for data governance and executive reporting to Chief Information Officer, Senior Director of Master Planning & Inventory Management, Senior VP of Marketing in North America, including all supporting Directors and Senior Managers
Levi Strauss & Co.Senior Project Manager
Jan. 2017 - Aug. 2018San Francisco, California, United StatesEstablished Levi’s first SAFe Agile Release Train, aligning six cross-functional teams across Marketing, Data Analytics, Data Warehousing Technology, and Direct to Consumer Technology (Retail and eCommerce). Administered and optimized a customized Jira setup, incorporating a program-layer plugin to enable higher-level program visibility prior to modern tools like Align and Agility. Advocated for and achieved PMO process modifications to support agile methodologies, influencing long-term adoption of hybrid and agile practices. Delivered a $2M revenue uplift by enhancing eCommerce personalization efforts through site experience, loyalty programs, optimized email campaigns, social media and influencer advertising channels. Reduced project cycle times by 30% and enhanced collaboration across marketing, data analytics, and UX teams by streamlining workflows and aligning team priorities.
Tacit KnowledgeSenior Project Manager, eCommerce Consultant
Aug. 2014 - Dec. 2016San Francisco Bay AreaManaged the development of a native iPad eCommerce app, achieving a 100% improvement in App Store ratings (4 stars from 2 originally) and launching on schedule for Black Friday through cross-functional team coordination. Rescued a$4M SAP hybris implementation, delivering a fully operational B2B catalog under budget at $1M and within nine months by restructuring teams and optimizing processes. Expanded scope of front-end projects to include back-end integration and automated deployments using Jenkins, achieving daily releases and reducing delivery timelines.
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