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Work Background
RIPO InternationalHead of Marketing and Communications
Jan. 2024 - Sep. 2024Latvia - ScandinaviaMy leadership team established ambitious marketing goals and executed them effectively through data analytics and digital strategies. This approach enhanced collaboration, improved ROI, and strengthened our online presence rankings. Achievements:
- Driving market growth and visibility
- Implementing a strategic vision and elevating our brand
- Performing analysis across various marketing channels
- Managing budget and reporting
- Creating cross-functional and cross-border collaboration structures
- Supporting team professional development and education
- Building strong partnerships
- Hiring new specialist to enhance SEO strategy Our teamwork in customer engagement significantly benefited from my expertise in digital marketing communications and strategic adjustments, resulting in a remarkable increase in sales over the past eight months compared to the previous year. In addition to my digital marketing skills, I have developed a strong foundation in the cybersecurity framework for eCommerce and social platforms.
Ripo International LtdMarketing Project Manager
Nov. 2023 - Jan. 2024During this time, I was making sure deliverables are on time and within budget.
mtc.Digital Marketing Account Manager
Jan. 2022 - Jul. 2023Riga, Latvia - Dundee, Scotland As a Digital Account manager in the agency, I worked closely with various teams of specialists (8+) to allocate resources efficiently within a fast-paced and dynamic environment. My primary responsibilities involved presenting proposals to clients portfolios and lead the teams to develop strategies that meet client needs. Furthermore, I identified new business opportunities and conducted research to develop strategies for contract renewals. I also negotiated favorable terms with clients to reveal growth potential. In 2022, I was honored to be recognized as the 3rd best Marketing Specialist at MTC company.
Crises Centre (SKALBES)Psychology Consultant
Nov. 2020 - Jan. 2022Riga, LatviaI provided telephone counselling as a critical support channel for individuals in crisis, offering immediate assistance in areas such as crisis care prevention, grief recovery, and suicide prevention. This service emphasized accessibility and responsiveness, addressing urgent emotional and psychological needs effectively. In grief recovery, my approach focused on guiding individuals through key steps, including acknowledging their loss, processing emotions, accessing appropriate support resources, and fostering resilience to enable gradual progress toward healing. For self-harm and suicide prevention, creating a safe, judgment-free environment for open dialogue was paramount. I established a strong rapport with clients, identified core issues contributing to their distress, and provided tailored coping strategies. By connecting individuals with robust support networks, I helped enhance their ability to manage crises and build pathways to long-term stability and well-being.
Marketing Solutions InternationalMarketing and Public Relations Specialist
Dec. 2017 - Jan. 2022EuropeDuring this period, I managed and contributed to a diverse portfolio of projects, including strategic consultations, cross-functional collaborations, website launches, social media management, authoring a book (secured a publishing contract), and fostering partnerships with influencers and affiliates. I effectively utilized Agile and Waterfall methodologies to engage key audiences, drive revenue growth, and elevate brand visibility. Notable projects included work with organizations such as Autonams, Q-House, Riga International School, Atmosphere Press, and JK Media Agency, where I delivered tailored solutions that aligned with their business goals and market strategies.
Mobile Massage Culture Chief Executive Officer
Feb. 2015 - Sep. 2017England, United KingdomIn my experience with a start-up businesses, I have guided the company by setting a clear business direction and executing strategic operational plans to meet our objectives. My role has involved fostering strong relationships with employees and industry experts, creating strategic partnerships, and negotiating and approving contracts with external partners, including distributors and suppliers. Additionally, I have crafted customized solutions and approaches by capitalizing on trends within customer industries and markets.
Appco UKSales Team Lead
Feb. 2015 - Aug. 2015London, United KingdomIn my role, I was responsible for managing client accounts, ensuring a seamless and positive experience while maintaining strong relationships. I also oversaw operations and provided support to business partners, ensuring smooth collaboration and service delivery. Additionally, I played a key role in customer and donor services, addressing inquiries and facilitating solutions to meet their needs. My responsibilities also included reporting and analysis, where I generated insights to drive performance improvements. Furthermore, I ensured adherence to industry-leading compliance standards and procedures, maintaining the highest level of quality and regulatory integrity in all aspects of the business.
Creative EventsTeam Lead
May. 2009 - Sep. 2012As a Team Leader, I oversaw the efficient and seamless daily operations across all business units, leveraging my expertise in mentoring, supervision, and strategic planning. My leadership capabilities were recognized and celebrated at prominent industry events. I focused on driving performance excellence by implementing effective monitoring protocols and cultivating a high-performance culture. Ensuring the satisfaction of both customers and team members was central to my role, alongside maintaining exceptional quality standards. Notably, my contributions were acknowledged when I received the "Employee of the Day" award at the London Olympic Games venue in 2012.
Lionbridge TechnologiesHigh Court Interpreter
Oct. 2007 - Aug. 2015IRL-UKAs an interpreter, my duties involved several key responsibilities. One of my primary tasks was to provide accurate and real-time translations and interpretations for clients, ensuring that the nuances of both the source and target languages are faithfully conveyed. This included interpreting during conference calls and various workplace communications, where clarity and precision are essential. Training was also an important aspect of my role. As a seasoned interpreter, I'm often called upon to mentor fellow translators and interpreters, especially in specialized terminology relevant to specific fields. In educational settings, I made sure to tailor my translations to match the cognitive levels of students, collaborating closely with educational teams to enhance learning outcomes. The job can also involved traveling throughout Ireland for various assignments, which required a good deal of flexibility, adaptability and planning. Overall, my work was essential in promoting understanding and collaboration in diverse environments and cultures.
Friendly Fun FrankHostel manager
May. 2005 - Apr. 2007Riga, LatviaBeing part of a start-up that achieved the prestigious title of Best Hostel in Europe from 2005 to 2007 was a remarkable experience. This venture was a collaboration between Australian-British and Latvian partners, highlighting a blend of diverse perspectives and approaches in hospitality.
In this role, I played a crucial part in enhancing guest experiences by assisting during check-in, providing essential information about hotel services, and ensuring a seamless arrival process. I also took on the responsibility of delegating tasks to staff, establishing clear priorities and objectives to optimize workflow. Coaching team members became a significant aspect of my role, as I focused on strategies to boost performance and foster positive customer relations. I ensured payment methods were verified to maintain financial integrity, while also offering leadership and mentorship to newly hired employees. Sharing my knowledge of company programs and processes helped cultivate a strong team dynamic and contributed to the overall success of our operations.
My skills in business strategy, relationship building, organizational capability, problem-solving, and analytical thinking were instrumental in navigating the complexities of the hospitality industry. My experience not only honed my abilities but also reinforced the importance of collaboration and customer service in achieving excellence.
Red Cross YouthVolunteer
Sep. 2000 - Nov. 2001Riga, LatviaAward for volunteer work from British Ambassador Stephen Thomas Nash in 2000.
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