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Work Background
AllianzIT Risk & Compliance Manager
Mar. 2024Bucharest, Romania- Support initial and annual risk scoping of Business Applications
- Continuous identification, assessment, monitoring and response of information risks of business applications (IIRM process)
- Continuous identification, assessment, monitoring and response of information risks of ITOM (IIRM process)
- Mitigation planning and execution for NFRM controls
- Manage IT Compliance: Self-Assessment and Statement of Accountability
- Support 2nd LoD with control effectiveness testing – NFRM framework
- Perform sample testing for business applications
- Prepare scope of IT compliance self-assessment for LEs (Legal entities) and ensure timely response by LEs
- Respond to IS compliance self-assessment for IT topics and plan mitigation for non-compliant activities
- Support response to annual Year End Closure audits
Allianz Services RomaniaAccount Manager
Sep. 2018 - Mar. 2024Bucharest, Romania- Management of dedicated client projects with project members from Allianz Germany and Allianz
Technology - Management of Customer Demands from the first idea till implementation- Execution of regular Customer processes - Manage, shape and maintain the relationship to customers (account) as one of the point of contact
- Communicating with clients to understand their needs and explain product value
- Resolving complaints and preventing additional issues by improving processes
- Financial Reporting
Allianz TechnologyBusiness Relationship Manager
Jan. 2018 - Sep. 2018Bucharest, Romania-creating & sending Region Management communications to customers in collaboration with the Service Release Manager/ Project Manager, business Management, etc. -continuously ensuring consultancy for the OE’s regarding the AGN specific processes/ products
-organizing workshops
-creating and developing a strong relation with the customer, ensuring end-to-end Allianz Global Network services -representing key contact for Operational Entities in the Retained Organization
-leading Management meetings for OEs
-preparing presentation & tracking tasks for Management meetings
-actively promoting and influencing continuous improvement ideas, proposals and knowledge.
-identifying opportunities and process gaps. Proposing ideas for implementing processes and best practices for the business
-monitoring results, identifying risks and proposing corrective actions
-managing changes proactively in different business areas
-preparing customer service offer and tracking the approval accordingly
-ensuring charge back for implemented projects
-monthly review of network capacity reports, create customer summary presentation
-weekly review of operation reports
-preparing ad hoc reports and analyses
Allianz TechnologyJunior Business Analyst
Sep. 2015 - Jan. 2018Bucharest, Romania- creating & sending Region Management communications to customers in collaboration with the Service Release Manager/ Project Manager, business Management, etc. - continuously ensuring consultancy for the OE’s regarding the AGN specific processes/ products
- organizing workshops together with the Senior Manager Network Region EMEA - creating and developing together with the Senior Manager Network Region EMEA a strong relation with the customer, ensuring end-to-end Allianz Global Network services - together with the Senior Manager Network Region EMEA represents the key contact for Operational Entities in the Retained Organization
- leading Management meetings for OEs together with the Senior Manager Network Region EMEA - preparing presentation & tracking tasks for Management meetings
- actively promoting and influencing continuous improvement ideas, proposals and knowledge.
- identifying opportunities and process gaps. Proposing ideas for implementing processes and best practices for the business
- monitoring results, identifying risks and proposing corrective actions together with the Senior Manager Network Region EMEA - managing changes proactively in different business areas together with the Senior Manager Network Region EMEA - preparing customer service offer and tracking the approval accordingly
- ensuring charge back for implemented projects
- monthly review of network capacity reports, create customer summary presentation
- weekly review of operation reports
- preparing ad hoc reports and analyses
Asesoft TechnologiesAssistant Manager
Sep. 2013 - Apr. 2015Bucharest, Romania-maintaining the relationship with recurrent customers
-coordinating communications within the organization
-taking care of the internal communication and marketing strategy together with the Marketing Manager of the company -identifying training needs and coordinating training program for the colleagues within different departments together with the Marketing Manager in the company -budget panning with Marketing Director support -creating presentations -reporting to the general director -providing regular reporting/ consultancy to the general director and on demand to different departments within the company
-taking care of monthly bills/ payments
-organizing workshops
-identifying possible business opportunities/ sponsorships
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