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Work Background
Marketing Manager - Loyalty Programs
Inspirations PaintMarketing Manager - Loyalty Programs
Sep. 2022
Marketing Coordinator
Inspirations PaintMarketing Coordinator
Jun. 2017
Marketing Coordinator
Newcastle Jockey ClubMarketing Coordinator
Jul. 2016 - Jun. 2017• Provide support to the Marketing Consultant in creating and working to marketing plans • Management of social media accounts including Facebook (including Facebook Business Manager), Twitter, Instagram • Prepare digital and traditional marketing collateral and event advertisements • Manage Newcastle Racecourse website and ensure content is current and up to date, including event ticketing and news & media articles • Create and send e-communications via MyGuestList to a database of over 5,000 • Liaise with Creative Designers to create a suite of visually appealing and relevant marketing collateral for a variety of different marketing platforms • Event Co-ordination for Spring Racing Carnival Ladies Day and Fashions on the Field competition, NJC Charity Golf Day, Melbourne Cup, Boxing Day and ANZAC Day Races • Create and edit quarterly NJC Membership magazine, Inside Running
Assistant Manager
Helloworld Travel LimitedAssistant Manager
Oct. 2015 - Jul. 2016Kotara• Manage the daily operations of the store in absence of the Store Manager • Assist in store marketing ventures (local area marketing, social media, window displays) • Assist with store rostering • Respond to customer complaints and feedback • Complete weekly bank statements to reconcile debtors and creditors • Analyse monthly store P&L’s and implement strategies increase profit margin
Travel Consultant
Helloworld LimitedTravel Consultant
Feb. 2013 - Jul. 2016Kotara• Consult with clients to create tailor-made holiday itineraries suited to the client’s individual budget and travel requirements • Maintain a high level of customer service to build rapport with current and existing clients • Manage bookings by monitoring schedule changes, re-routes and itinerary amendments • Liaise with clients regarding payment schedules and balance deadlines • Track and monitor sales results to regularly achieve KPI’s • Effectively liaise with external and internal stakeholders by building and maintaining strong business relationships • Communicate with clients and wholesalers both verbally and via email • Implement effective time management practices to produce quotes in an effective timeframe and manage payment deadlines
Event Coordinator
Boulevard On BeaumontEvent Coordinator
Mar. 2011 - Jul. 2011Hamilton, NSW• Plan and organise corporate meetings, seminars, training courses, etc. • Organise private function events including weddings, engagement parties and birthdays celebrations • Manage accounts • Work closely with restaurant staff to organise catering • Act instantly, professionally and accordingly to resolve any issues • Work closely with key business partners to maintain quality working relationships
Front Office
Boulevard On BeaumontFront Office
Jan. 2011 - Mar. 2011Hamilton, NSW• Take, input and manage hotel reservations • Answer hotel enquiries via email and telephone • Check guests in and out of the hotel while working closely with Microsoft Outlook and GuestCentrix. • Liaise with housekeeping to configure bedding and additional rooming requests • Manage room inventory on third party websites including Expedia and Wotif

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