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Work Background
Inspirations PaintMarketing Manager - Loyalty Programs
Sep. 2022
Inspirations PaintMarketing Coordinator
Jun. 2017
Newcastle Jockey ClubMarketing Coordinator
Jul. 2016 - Jun. 2017• Provide support to the Marketing Consultant in creating and working to marketing plans
• Management of social media accounts including Facebook (including Facebook Business Manager), Twitter, Instagram
• Prepare digital and traditional marketing collateral and event advertisements
• Manage Newcastle Racecourse website and ensure content is current and up to date, including event ticketing and news & media articles
• Create and send e-communications via MyGuestList to a database of over 5,000
• Liaise with Creative Designers to create a suite of visually appealing and relevant marketing collateral for a variety of different marketing platforms
• Event Co-ordination for Spring Racing Carnival Ladies Day and Fashions on the Field competition, NJC Charity Golf Day, Melbourne Cup, Boxing Day and ANZAC Day Races
• Create and edit quarterly NJC Membership magazine, Inside Running
Helloworld Travel LimitedAssistant Manager
Oct. 2015 - Jul. 2016Kotara• Manage the daily operations of the store in absence of the Store Manager
• Assist in store marketing ventures (local area marketing, social media, window displays)
• Assist with store rostering
• Respond to customer complaints and feedback
• Complete weekly bank statements to reconcile debtors and creditors
• Analyse monthly store P&L’s and implement strategies increase profit margin
Helloworld LimitedTravel Consultant
Mar. 2013 - Jul. 2016Kotara• Consult with clients to create tailor-made holiday itineraries suited to the client’s individual budget and travel requirements
• Maintain a high level of customer service to build rapport with current and existing clients
• Manage bookings by monitoring schedule changes, re-routes and itinerary amendments
• Liaise with clients regarding payment schedules and balance deadlines
• Track and monitor sales results to regularly achieve KPI’s • Effectively liaise with external and internal stakeholders by building and maintaining strong business relationships
• Communicate with clients and wholesalers both verbally and via email
• Implement effective time management practices to produce quotes in an effective timeframe and manage payment deadlines
Boulevard On BeaumontEvent Coordinator
Mar. 2011 - Jul. 2011Hamilton, NSW• Plan and organise corporate meetings, seminars, training courses, etc.
• Organise private function events including weddings, engagement parties and birthdays celebrations
• Manage accounts
• Work closely with restaurant staff to organise catering
• Act instantly, professionally and accordingly to resolve any issues
• Work closely with key business partners to maintain quality working relationships
Boulevard On BeaumontFront Office
Jan. 2011 - Mar. 2011Hamilton, NSW• Take, input and manage hotel reservations
• Answer hotel enquiries via email and telephone
• Check guests in and out of the hotel while working closely with Microsoft Outlook and GuestCentrix.
• Liaise with housekeeping to configure bedding and additional rooming requests
• Manage room inventory on third party websites including Expedia and Wotif
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