Judy Le

Payments Integrity Team Leader @National Disability Insurance Agency

HRCall CenterCustomer Support RepresentativeSupport SpecialistAppointment SetterCall Center SupervisorCall Center TrainerTechnical Support AgentCustomer ServiceHelp Desk SupportClient Relations SpecialistChat SupportLive ChatCustomer Care SpecialistComplaint Resolution SpecialistAdministrative SpecialistData EntryData Entry SpecialistTyping Specialist

Judy Le is a seasoned professional whose expertise lies in the realm of finance and payment integrity. Currently, she serves as the Payments Integrity Team Leader at the National Disability Insurance Agency (NDIA). Having spent several years in the industry, Judy has honed her skills in areas such as financial management, risk assessment, and process optimization. Her strong leadership and strategic thinking have significantly contributed to the efficiency and effectiveness of payment processes at NDIA. Judy's passion for her work stems from her motivation to ensure financial integrity and transparency, particularly in the field of disability insurance. Throughout her career, she has consistently showcased her ability to manage complex financial systems, making her a highly valued member of the NDIA team.

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Work Background

Payment Integrity

National Disability Insurance AgencyPayment Integrity

Review Case Officer

National Disability Insurance AgencyReview Case Officer

Sep. 2019 - Oct. 2024Parramatta

Customer Experience Specialist

TAL AustraliaCustomer Experience Specialist

Feb. 2019 - Sep. 2019Sydney, New South Wales, Australia

Customer Service Specialist

AH BeardCustomer Service Specialist

Feb. 2018 - Jan. 2019Padstow

Franchisee

SumoSalad™Franchisee

Apr. 2016 - Sep. 2017Liverpool Westfield, New South Wales, Australia

Antenna Support Team Leader

Hills LimitedAntenna Support Team Leader

Jan. 2014 - Mar. 2016

Team Member

Vision AustraliaTeam Member

Dec. 2012 - Sep. 2013

Customer Service Officer

CentrelinkCustomer Service Officer

Jun. 2005 - Oct. 2011

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