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Work Background
Maison Francis KurkdjianRegional Account Executive, Northeast
Jan. 2025 - Apr. 2025
Maison Francis KurkdjianRegional Account Coordinator, Northeast
Sep. 2021
Pulse HealthPartnership Team
Sep. 2020 - Sep. 2021New York, United States
NY Laser OutletSales and Operations Training Manager
May. 2018 - Apr. 2020•Revamped hiring procedures while establishing internal training programs to increase employee retention rate, coached new hires, and created a continued education plan for current staff
•Developed, executed and implemented various organizational procedures that improved the sales and operation teams productivity and efficiency allowing them to meet company sales goals and deadlines
•Detail oriented and organized, forecasted and created reports on various revenue streams for founders to assess organizational goals •Assisted with managing financial components of the business inclusive of budget planning, billing, payroll and expenses
•Spearheaded events for the company; spa conferences/beauty expos and open houses
•Year Two Annual Sales Revenue (2019-2020) - $480,000.00
•Year One Annual Sales Revenue (2018-2019) - $345,000.00
Tata Harper SkincareRegional Trainer and Aesthetician for the East Coast and Canada
Jan. 2017 - May. 2018•Responsible for new hire training and setting an educational strategy while also continuing the education of Tata Harper employees and employees at carrying retailers including major department stores like; Neiman Marcus, Bergdof Goodman, Saks, numerous independent retailers, and Spas across the country
•Produced a range of training and educational content including, but not limited to: online documentation, reference guides, training videos and facilitator guides
•Organized and conducted events such as Master Classes, Project Beauty, and in-room Spa Days which generated sales that contributed to quarterly goals
•Conducted weekly training and sales calls and facilitated seasonal sales meetings for our wholesale team (30+)
•Made regular visits to carrying retail locations across the East Coast & Canada for hands-on trainings and evaluations
TruthCo.Client Relations
Feb. 2016 - Aug. 2016Greater New York City Area•Increased market penetration and industry awareness for Truth Co. through strategic partnerships •Generated and increased sales for Truth Co.'s custom and syndicated offerings
Major League SoccerNational Advertising Sales, Univision and Digital Properties
Mar. 2015 - Feb. 2016Greater New York City Area•Revamped the MLS approach to the marketplace by modifying internal pricing modules and identified major events that are now established as larger platform opportunities; inclusive of event driven content and marketing opportunities.
•Worked with Sales Directors to negotiate media buys for partners and new business, over $3M in sales.
•Developed 360° media proposals that aligned with partner needs and sales initiatives while targeting Hispanic Millennials.
•Established an internal manual and processes to regulate inventory. •Created and maintained revenue reports for Univision Sales both TV and Digital.
NBC Sports GroupNational Sales Planner
Apr. 2013 - Mar. 2015• Built media sales plans for multiple broadcast and cable networks: NBC Sports, NBC Golf, NBCSN, Golf Channel and NHLN
• Worked closely with Account Executives to negotiate upcoming deals
• Assisted with the development and execution of strategic marketing campaigns • Worked with Pricing and Planning Directors to maximize network inventory
• Managed client expectations while focusing on customer service
• Mentored and supervises sales assistants, seeing that all deadlines, policies, and procedures are being met
NBC SportsNational Advertising Assistant
Oct. 2011 - Apr. 2013Greater New York City Area• Worked closely with Account Executives and Planners to process and schedule orders
• Managed programming revisions and scheduling • Resolved pre-empts and billing discrepancies
• Managed stewardship of ordered deals
• Coordinated and managed training of all new network assistants
• Developed and maintained positive and lasting relationships between networks and clients
SodexoLiquor Ambassador
Jun. 2011 - Oct. 2011Demonstrating genuine hospitality and delivering exceptional guest services in the bar area, including:
• Mixing, garnishing and serving alcoholic and non-alcoholic drinks according to company specifications for guests at the bar and in the restaurant
• Keeping the bar stocked and clean while always providing friendly and attentive service
• Adhering to company standards for serving alcoholic beverages
NBC News PartnershipsIntern
Jan. 2011 - May. 2011Greater New York City Area• Managed the communication between networks and NBC’s 226+ affiliates, with support focused on leading news shows NBC Nightly News and the Today Show
• Aided in the production of breaking news coverage of scheduled programming, such as White House Special Reports
• Researched daily news topics, and developed segment segues as well as news summaries
• Reviewed, edited, and deciphered time codes for custom editorial packages
Pookie and SebastianAssistant Manager
Jan. 2006 - Dec. 2009• Responsible for the recruitment, vetting, and hiring of qualified operations and sales team members
• Drove a measurable increase in customer repeat visitation and purchasing through the development of client profiles for each sales employee
• Managed payroll, inventory, merchandise presentation, and the auditing of the entire cash management operation
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