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Philippines
Work Background
QE 360Founder & President
Nov. 2018Manila, PhilippinesFounder of QE 360 — we partner with serious tech teams to get quality right, early. We help product and engineering teams in various industries build quality in from the start — not patch it up later. In fast-moving industries, broken features cost real money. We make sure that doesn’t happen. 𝐇𝐨𝐰 𝐰𝐞 𝐝𝐞𝐥𝐢𝐯𝐞𝐫 𝐯𝐚𝐥𝐮𝐞: • Built test strategies aligned with business goals in Agile, Waterfall, and hybrid setups that saves up to 94% 𝐨𝐟 𝐭𝐞𝐬𝐭𝐢𝐧𝐠 𝐭𝐢𝐦𝐞 𝐚𝐧𝐝 𝐜𝐨𝐬𝐭𝐬 • Designed testing frameworks and quality gates that improve speed and confidence in releases • Led Quality Engineering across functional, integration, E2E, and risk-based testing • Audited and enforced defect management for traceability and real-world impact • Aligned with executives on quality metrics to ensure delivery is on time and high quality 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐭𝐡𝐚𝐭 𝐦𝐨𝐯𝐞𝐬 𝐭𝐞𝐚𝐦𝐬 𝐟𝐨𝐫𝐰𝐚𝐫𝐝: • Hired, mentored, and managed high-performing QEs — building a culture of ownership and initiative • Set clear KPIs and next-level growth milestones to help QEs bring sharper value to every client • Worked closely with dev, ops, and product teams to catch issues early and eliminate bottlenecks • Driving how we scale testing smarter through AIQE — built on intelligent automation, not just scripts
MayaHead of Quality Engineering / Quality Specialization Head
Mar. 2018 - Nov. 2018Manila, PhilippinesVoyager Innovations, Inc. develops financial technology systems for Loans, Payments, e-commerce, communications (VOIP), Digital Marketing, and Digital Customer Engagement. Our systems cover Web and Web Services as well as android and iOS apps. 1. Work with Quality Engineers (SDETs) across all Business Units to analyse the challenges and identify solutions to address them
2. Review and identify suitable tools/ test automation frameworks for the Quality Engineers
3. Collaborate with different stakeholders to ensure development and test processes are efficient for the development of the products
4. Ensure test practices are up to date and suitable for the QEs on different CFTs
5. Transition QAs to QEs to enable the team to do more with the given amount of headcount - ensuring a well-rounded test resources, from functional, UI/UX, performance and security testing
6. Align with Product Engineering Heads with initiatives that can help their cross-functional teams (CFTs)
7. Collaborate with Technical Operations to ensure end-to-end quality and that we’re meeting our SLAs in Production Incidents
8. Provide trainings, knowledge sharing to the QAs/QEs to ensure needed skills as well as career growth are available
9. Source highly talented QAs/QEs and ensure high performance within the team
10. Allocate budget for test tools, trainings and other test requirements (test mobile devices, etc)
11. Work with a team of quality engineering professionals to ensure the highest quality product delivery
12. Evangelize and coach subsidiaries/companies on how to leverage on Agile
13. Review test strategies of different test teams, monitor progress and test results
14. Drive continuous quality improvement within Product Development teams
Voyager Innovations, Inc.Quality Engineering Manager
Oct. 2013 - Nov. 2018Manila, Philippines1. Set standards for test design, defect logging, reporting and QE/QA onboarding
2. Identify yearly OKR and KPI for Quality Engineering of Voyager
3. Hire and train members to be high performing quality members
4. Transition QAs to QEs thru training and monitoring
5. Provide growth opportunities for QAs/QEs
6. Align with team members on engagement within the product and team
7. Conduct Performance Assessment for all QAs and QEs
8. Analyze areas for improvements for both development and testing practices / processes 9. Review test tools / frameworks if they are suitable for the products being tested
10. Consultation for test strategies for new products / features to be developed to ensure timely testing delivery of high quality applications
11. Assist in project management especially for critical and urgent releases
12. Provide necessary needs of QEs from budget, trainings, tools, etc
13. Ensure that QEs are aware / aligned to the current testing practices in the market
14. Audit QEs on their test designs, defect management, releases, success of sprints, production incidents and SLAs, 15. Review and sign-off processes being used across product development with coordination with Product Engineering Leads
16. Jira administration to ensure that the processes are reflected on our agile and defect management tool
17. Coach Scrum Masters to ensure that they are efficient on their role and challenge patterns are unblocked
Digital Room (Philippines) Inc.QA Manager
Jan. 2013 - Jul. 20131. Manages a QA team to deliver high quality websites for multiple product
2. Establishes testing foundation, processes, standards and tools for the QA team.
2. Assesses the QA needs of the projects and hire as needed
3. Represents the QA Team in the Product Steering Meeting with Executives
4. Serves as the test automation team stakeholder
5. Spearhead the AWS Cloud Migration Testing for all sites – company-wide testing effort
Willis Towers WatsonQA Team Manager
May. 2011 - Dec. 2012Taguig, Philippines1. Leads in sourcing, onboarding, and mentoring QA associates
2. Manages a team of 13 QAs in the project to ensure timely deliverables
3. Manages the performance of 7-8 QAs
4. Champions Process Improvements – represents QA Department in Professional Excellence and Internal ISO Audits
5. Participates in core QA activities to get a better assessment of the process improvements in place and any areas that still need further improvement.
6. Leads the security/vulnerability testing for TRC Citigroup
Affiliated Computer ServicesQA Team Lead
Jun. 2008 - May. 20111. Coordinates with the planning team in order to create a test plan
2. Manages QA resources from Manila and Bangalore; delegate daily tasks to the resources
3. Leads the QA team in report specification analysis, test case and validation query creation and review, structural and data validation and defect logging and tracking
4. Sets up defect severity guidelines and defect logging process
5. Initiates status report and triage calls
6. Trains QA members in all testing processes / activities
Branders.comBusiness Analyst
Jan. 2007 - Jun. 20081. Coordinates with Business owners / SMEs to gather information on the features requested
2. Defines Functional Requirements/System Requirements Specifications
3. Participates in transitioning the requirements to the designers and ensure a clear and complete understanding of the requirements
4. Lays out Web Page Designs/Models that complies to the need of SME and is useable to the developers
5. Performs Business QA when authoring a bug
Antico ManilaQuality Assurance Team Lead / Head Tech Writer
May. 2006 - Oct. 20061. Allocates resources per project, sets timelines and monitors performance of the QA Team
2. Creates Test Plan, Test Data and Test Cases
3. Monitors the testing process and tracks defect-resolutions
4. Trains QAs in Automated Testing in using Silk Test / Silk Performance
AskuservProgrammer / QA Engineer / Technical Writer
May. 2004 - May. 20061. Develops Window-based applications that allows electronic weighing scales to talk to other electronic weighing scales
2. Develops templates for test plan, test cases, defect management and status reports
3. Executes tests and provide test report to stakeholders
4. Creates User Manuals, Help files, Templates and approve other documents for release
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