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Work Background
AgodaCustomer Experience Specialist
Dec. 2022Budapest, Hungary
300 SoftwareMarketing Consultant
Jun. 2022- Restructuring and rewriting the website to fit better the new brand's objectives - Improving internal communication with team members - SEO analysis for website - Social Media content creation
Farmani Group Account Manager
Jul. 2018 - Sep. 2021Budapest- Continuous contact with key clients;
- New partnerships development;
- Event planning and organization;
- Website content creation;
- Sales analysis;
- Logistics management (Product order and delivery management, order
clearance, pre and post-sale, inventory management);
- Customer support management.
Tools: Basecamp, Freshdesk, Google Docs, Google Sheets, Google Slides.
PUC MinasProject Coordinator - International Affairs Office
Aug. 2015 - Aug. 2017- Admission and reception of international students
- Social Media management
- Coordination and planning of international events/lectures
- Education USA office coordinator/adviser
Tia ElianeExchange Programme Adviser
Sep. 2012 - Jul. 2015Belo Horizonte, Minas Gerais, Brazil- Advising students on languages and academic programs
- Sales
- Social Media management
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