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Work Background
Ubiminds: You, International.Relationship Success Manager
Dec. 2024As a Relationship Success Manager, I am responsible for managing the relationships of several US client accounts, ensuring that they have all the resources they need to leverage their business. I am also responsible for managing the resources allocated to the client, monitoring their performance and engagement. Together with the client, I look for new business opportunities and help hire the best professionals in the market for the company. I monitor customer satisfaction metrics, as well as the monitoring and development of our professionals.
Classy LlamaSenior Project Manager
Sep. 2022 - Dec. 2024I'm a Project Manager responsible for various clients on the United States.
We develop and take care of their e-commerce sites, being them B2C or B2B.
I'm responsible for the direct communication with the client, to have Status meeting to share our metrics and Goals. We also work on prioritizing the backlog and discovering new features.
With the team, I work on managing their tasks, allocations and priorities.
At the same time, I'm responsible to make sure we are delivering with a high quality and within the budget and timeline that we have.
GlobantSenior Project Manager
Jul. 2021 - Aug. 2022BrasilAt Globant I was responsible for multiple projects for an Energy Company at the USA.
We were migrating their e-commerce platform to Magento.
I was responsible for managing the team activities, communicate with the client, work in prioritization and keep the backlog.
To support that I took care of the budget management, resources allocation and project risks.
CI&TGerente de projetos
Jan. 2018 - Jul. 2021Belo Horizonte, Minas Gerais, BrasilProject Manager for an international client, being responsible for managing 8 teams,
a total of 45 employees.
Conducting the survey of new projects with the client.
Monitoring the execution of projects with teams and clients.
Involvement in the UX/UI process of the contract.
Cost control, allocations and team development.
Definition of Business KPIs for project return analysis.
Conducting Product Management practices.
CI&TScrum Master
Sep. 2015 - Jan. 2018Belo HorizonteScrum Master in international projects using all the principles of agile methodologies. Conducting the Product Backlog survey with the client, as well as Planning, Daily, Retrospectives and Demos meetings. Grooming the project's business by developing the stories that will be developed in the Sprints. Using the Jira tool to manage Sprints. Critical analysis of speed, quality, productivity and rework metrics with proposed actions to improve the process.
AxxiomProject Manager
Oct. 2014 - Sep. 2015Belo HorizonteProject management of the Cemig and Light electrical power control system.
The projects managed are highly critical and require high system availability.
Use of project management methodologies, following the process defined by the company and application of Agile methodologies.
Control of costs, risks, deadlines, efforts and team allocation.
SpreadProject Manager
Feb. 2009 - Oct. 2014I have been working for 6 years in project management at the company's Software Factory. As Project Manager, I am responsible for developing schedules, managing risks, people, deadlines and costs, and statistically controlling several project metrics. I participated in the company's CMMI5 certification process, also contributing to the continuous improvement of the company's Software Development Process. Project management is based on the PMBOK, using MS Project to create schedules. Some of the major clients for whom I have managed projects include Editora Abril, BRB, the Ministry of Social Development and Fight against Hunger (MDS) and the Brazilian Post Office.
SpreadSenior System Analyst
Dec. 1998 - Jan. 2008I worked for 8 years as a Systems Analyst, responsible for analyzing, designing, and developing Java systems. The company is CMMI level 5 certified and has a software development process based on RUP, EUP, and IDEAL. As an analyst, I was responsible for gathering requirements, describing use cases, class models, sequence diagrams, components, and distribution. I also participated in the development and testing of projects. In development, I used Java EE technology, both focused on the business side, involving the development of EJBs, and on the Web presentation side, using Struts and JSF. Some of the technologies I worked with: J2EE, Struts, JSF, Facelets, Hibernate, Criteria, JMS, JAAS, EMF, GEF, HTML, XML, CSS, Oracle, DB2, WebSphere Application Server, Oracle Application Server, and JBoss.
BDMGTrainee
Feb. 1998 - Sep. 1998
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