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Work Background
St. Lawrence HealthDirector, Clinical Applications and Program Management
Feb. 2022Potsdam, New York, United States
ST. LAWRENCE HEALTH SYSTEM, INCManager, Clinical Applications
Jan. 2020 - Feb. 2022Potsdam, New York, United States
Canton-Potsdam HospitalClinical Applications Analyst II
May. 2015 - Jan. 2020Potsdam, NY
Partners HealthCareApplication Coordinator
May. 2014 - May. 2015Boston, MA-Assist with an enterprise-wide implementation of the Epic software, with a focus on the Procedural Cardiology application (Cupid). -Prepare application and integrated testing scripts for the Cupid team. Execute test scripts, document and troubleshoot defects found during testing, coordinate the team’s participation in the testing effort. ---Also participate in Mapped Record Testing, Functional Testing, and Charge Testing.
-Cutover lead for the Cupid team. Plan and coordinate the Cutover and Conversion efforts for the team, including working with the hospitals to plan manual and automated conversions for orders and future scheduled appointments.
-Served as the Cupid lead for an enterprise-wide Premiere presentation. Coordinated three presentations with various team members, and served as the main presenter during the event.
-Serve as a data courier for my team. Work to maintain the integrity of the various Partners environments.
-Continually maintain contact with leadership regarding the status of my tasks/projects. Serve as a leader on the team, gradually getting more responsibility, facilitating meetings, and leading specific efforts.
-Certifications received: Epic Cupid Certification 2014 (cardiology), Epic Radiant Certification 2014 (radiology)
MEDITECHSupervisor- Emergency Department Management and Ordering/ePrescribing
Jan. 2011 - May. 2014Westwood, MASupervisor- Ordering/ePrescribing -Supervise four Application Specialists from the former Emergency Department Management, Order Management, and Physician Care Manager Groups to ensure their Implementations meet deadlines and the expectations of their customers. Also ensure their training is complete and certify them to begin training customers. Write quarterly and annual reviews, and maintain constant communication with my staff
-Plan and participate in integrated cross training to ensure all members of the group are knowledgeable in all aspects of Ordering, including non-medication ordering, medication ordering, CPOE, and ePrescribing.
-Develop a new Ordering/ePrescribing Implementation plan and training manuals to accommodate the new organization of the Clinical applications. Assist in coordinating new installs under the new plan.
-Maintain an expert knowledge of the 6.1 release, and support two of the current 6.1 customers. Serve as a mentor to the Application Specialists supporting other 6.1 customers.
-Work closely with Development and Executive Level staff to address the concerns of my customers and my staff’s customers. Supervisor- Emergency Department Management -Maintain an integrated knowledge of all 6.X Clinical Applications, including EDM, PCM, EMR, PCS, OM, and PHA, and all changes introduced with new software releases.
-Supervise four Application Specialists to ensure that their implementations meet deadlines and the expectations of their customers. Write quarterly and annual reviews, and maintain constant communication with my staff.
-Maintain an expert knowledge of the 6.1 release, and support two of the current 6.1 customers. -Work closely with Development and Executive Level staff to address the concerns of my customers. -Experience in writing and testing DTS’s, Proposals, and Projects regarding functionality in various applications. Participation in Integrated Testing for Priority Pack updates.
New York Power AuthorityTour Guide- Hawkins Point Visitor Center
May. 2010 - Oct. 2010Massena, NYGreet guests, answer questions regarding the power dam and its operation, help facilitate major events at the facility, assist in keeping the facility clean and orderly for the guests.
St. Lawrence UniversityPrincipal Clerk, Admissions and Financial Aid
Jan. 2010 - May. 2010Canton, NYData entry, phones, application processing, general clerical support, computer work (Microsoft Office, St. Lawrence University database), greeting guests and answering their questions regarding the University.
Sunfeather Natural Soap Co Inc.Administrative Assistant
Nov. 2009 - Jan. 2010Parishville, NYProvide clerical support for the administrative staff. Provide Customer Service. Process orders. Sales and Marketing (provided input for producing publications for the company).
New York Power AuthorityTour Guide, Hawkins Point Visitor Center
May. 2009 - Oct. 2009Massena, NYGreet guests, answer questions regarding the power dam and its operation, help facilitate major events at the facility, assist in keeping the facility clean and orderly for the guests.
St. Lawrence County Conflict DefenderIntern
Jan. 2009 - May. 2009Canton, NYShadow the Attorney’s in Family Court and Criminal Court, develop databases (Excel), contact clients by phone, write letters to clients, and draft petitions.
First BookCommunity Development Intern
Jan. 2008 - May. 2008Washington, DCWork with the Community Development team coordinating the approximately 270 Advisory Boards across the country and doing outreach to develop more Advisory Boards. Perform research, do outreach, attend staff meetings, attend events, and develop databases.
St. Lawrence UniversityAdmissions Clerical Assistant
Sep. 2005 - May. 2009Canton, NYFiling, phones, greeting guests, tour guide, mailings, computer work (Microsoft Office and the St. Lawrence University database), organizing, processing applications, representing the University to prospective students and their families at events
St. Lawrence County Youth BureauOffice Intern, Youth Conservation Corps
Jun. 2005 - Sep. 2005Canton, NYTyping, filing, organizing, writing, producing the 2004 YCC Annual Report, clerical work in preparation for YCC Staff meetings and staff schedules.
St. Lawrence County Youth BureauOffice Intern, Youth Conservation Corps
Jun. 2004 - Sep. 2004Canton, NYTyping, filing, organizing, writing, producing the 2004 YCC Annual Report, clerical work in preparation for YCC Staff meetings and staff schedules.
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