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Work Background
Maven Consulting, LLCCo-Founder
Mar. 2024Wolfeboro, NHAs Co-Founder of Maven Consulting, I specialize in utilizing my 20+ years of experience in driving transformative success through strategic planning, operational optimization, and change management in the public & private sectors. With a proven track record of helping organizations navigate complex challenges and achieve sustainable growth, I bring a unique blend of analytical insight, practical experience, and a collaborative approach.
My expertise lies in:
• Strategic Planning: Crafting and implementing comprehensive strategies that align with organizational goals and market dynamics.
• Operational Optimization: Streamlining processes to enhance efficiency, reduce costs, and improve overall performance.
• Change Management: Guiding companies through change initiatives to ensure smooth transitions and lasting positive impact.
At Maven Consulting, I am dedicated to empowering businesses to unlock their full potential and thrive in today's competitive landscape. Let's connect and explore how we can drive your organization forward together.
Greater Ossipee Area Chamber of Commerce (GOACC)Marketing Coordinator and Business Development Specialist
Dec. 2023 - Sep. 2024Ossipee, New Hampshire, United States• Partnering with over 100 local small businesses to promote their goods and services on social media, the Chamber website, and at Business Expos.
• Collaborated to align branding efforts with the Chamber’s strategic goals and vision, ensuring consistency in brand identity across print, social, and personal contact. • Following up on business leads to provide resources, membership benefits, and events for small businesses in the area.
• Networking with Chamber members monthly at Business Expos, Chamber meetings, etc.
Vera BradleyTeam Lead
Sep. 2023 - Sep. 2024North Conway, New Hampshire, United States• Manager on duty prepared to meet daily sales goals and encouraged sales associates to provide excellent customer service.
• Co-ordinate with the general manager in sales event development planning to ensure the store makes the most profit.
• Evaluated inventory organization to optimize the stockroom for maximal staff efficiency, reducing task time by 25%.
• Achieved a 90% capture rate of customer information for company discounts and follow-up.
• Created inviting visual displays that invited customers to shop and improved the store's position as the number one store in the sales district.
GALA Makers MillShop Leader of Fine Arts Circle / Member of Advancement Circle -- Volunteer
Jul. 2022 - Dec. 2023Wolfeboro, New Hampshire, United StatesCo-wrote the Advancement Plan for fundraising and Makers Mill Marketing with Executive Director in 2023. Assisted the Executive Director and Advancement Committee in drafting the Advancement Plan for 2024.
Researched five-figure grants and developed the grant calendar for Makers Mill in 2023 and 2024.
Spearheaded the coordination of events across the agency for all volunteers.
Wrote / Edited grants totaling over $500,000 for the organization.
Taught 12 weeks of Abstract Expressionism art classes to the public.
Teaching a grant program for neurodivergent youth in Adaptive Arts.
Facilitating a monthly Open Studio for local artist to come, create and be inspired.
Built a committee of dedicated volunteers in the Fine Arts willing to teach, inspire and learn from each other.
Wolfeboro Public LibraryLibrary Director
Jan. 2022 - Nov. 2022Wolfeboro, New Hampshire, United States• Executed a SWOT analysis of the Library’s presence and programming, identifying weaknesses in user experience; led an MOU project that strengthened the library's fiscal position.
• Spearheaded projects regarding the Town and library MOU, staff reorganization, and a $10K Fiske Children’s Department grant upon the Board of Trustees' approval.
• Analyzed workforce performance data to identify skills gaps and implemented targeted training initiatives, resulting in PTO for all staff members and improved compensation without changing the bottom line.
• Analyzed contracts averaging $20K—$50K, negotiating with business vendors about the facility's mechanical and structural scope of work in the hundreds of thousands of dollars.
• Approved all requests for a $500K budget, allocating special funds to the Children’s Department according to FY data showing demand for services proposals.
• Appeared weekly on local cable television and at stakeholder events in the area to market Library services.
• Created detailed monthly research packets for the Board of Trustees, including agendas, financials, statistics, and projects.
City of KennedaleLibrary Director
Dec. 2015 - Dec. 2021Kennedale, Texas, United States• Conducted comprehensive gap analyses of current community needs, identifying inefficiencies and opportunities for improvement; implemented data-driven initiatives resulting in a 400% increase in library participation.
• Led cross-functional team in performing processes; streamlined workflows, implemented automation tools, and conducted training sessions, resulting in a 50% increase in staff efficiency.
• Engaged the community in the 2016 - 2020 Strategic Plan focus groups. Accomplished 75%+ of identified service goals within two years of the five-year plan.
• Established collaborative partnerships with key stakeholders such as the Rotary, Chamber of Commerce, and Historical Society, resulting in over $100,000 in grant / in-kind donations (36% of the total annual budget) for Kennedale Library over three fiscal years.
• Presented at the 2018 Texas Library Association Annual Conference on “Leverage Your Library Resources to Help Your Library Flourish” in collaboration with Mansfield and Frisco Libraries.
Forest Hill Public LibraryChildren's Librarian
Aug. 2014 - Dec. 2015Forest Hill, TX• Directed a team effort to conduct regular audits and updates on the vast product catalog, implementing a data governance framework that significantly improved item discoverability and customer engagement metrics.
• Collaborated with cross-functional teams to implement Lean principles and streamline cataloging processes; achieved a 50% improvement in on-time processing performance and a 30% reduction in waste. • Functioned as the Librarian in charge when the Library Director was out of the building. Supervised Library Clerk tasks and assigned projects. Providing regularly scheduled weekend and evening coverage for superior client services.
• Partnered with a local after-school program serving Forest Hill students, which resulted in Storytime outreach in the schools during the school year.
Hood County LibraryAssistant Director/ Youth Services
Dec. 2012 - Jul. 2014hood county library• Led cross-functional teams in the creativity and execution of a program design overhaul, aligning with market research insights that led to a 140 % increase in attendance.
• Liaison to the Optimist Club, Republican Women, and Leadership Granbury as an advocate for the library's benefits to Granbury youth educational success.
• Communicated regularly with the Hood County Library Foundation Board, Advisory Board, and Friends of the Library as part of the Library Expansion Committee.
• Directed the implementation of a comprehensive training regimen, incorporating online learning resources, to elevate staff competencies in OCLC First Search and Inter-Library Loan tools, culminating in a substantial 15% increase in project closure rates.
Joshua Independent School DistrictLibrary Assistant
Jan. 2012 - Dec. 2012Responsible for opening and closing the library. Worked circulation desk and answered reference questions. Supervised community service volunteers. Contacted patrons about outstanding fines and materials.
City of North Richland HillsReference Librarian
Aug. 2007 - Apr. 2011Presented at the 2008 Texas Library Association Annual Conference on Virtual Library Services
Travelled to Guadalajara, Mexico for the International Book Fair to purchase Spanish language materials for the Library
Developed all curriculum and instructed patrons in a Job Search Strategies class on a weekly basis at North Richland Hills Public Library
Maintained sections on the Adult Non-Fiction collection by ordering applicable materials and removing obsolete information
Answered an average of 60 reference questions a day
Taught patrons how to utilize their device to access e-books, e-audio, databases.
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